Medical Information Officer - Polish and German Speaker

Make a meaningful impact on global healthcare — and grow your career while doing it. At ProductLife Group, you’ll join an innovative, forward‑thinking team operating across the world to shape the future of life sciences through expertise, collaboration, and purpose‑driven work.

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Job Description :

ProductLife Group is looking for a Medical Information Officer to support a new, long-term client project.

In this role, you will manage medical information, pharmacovigilance and product quality complaint requests, primarily by telephone. You will communicate directly with healthcare professionals and patients while ensuring accurate documentation, timely follow-up and high-quality client reporting.

This is a permanent, fully remote position based in Poland. The successful candidate must be based within the European Union due to client and telephone-related requirements.

Responsibilities

• Handle incoming medical information requests by telephone
• Receive and document pharmacovigilance cases and product quality complaints
• Communicate professionally with healthcare professionals and patients
• Ensure requests and cases are processed accurately and within agreed deadlines
• Prepare client reports and provide relevant KPIs
• Maintain complete and accurate records in the required systems
• Follow internal procedures, client requirements and applicable quality standards
• Contribute to a high level of client and customer satisfaction

Experience

• Bachelor's or Master's degree in a scientific field, or a healthcare qualification such as nursing or pharmacy
• 1-4 years of experience in a medical, healthcare or scientific environment
• Previous experience handling medical information, pharmacovigilance or product quality complaints would be an advantage
• Experience communicating with healthcare professionals or patients is highly valued

Language requirements

• Polish: fluent
• German: fluent
• English: fluent

All three languages are mandatory for this position.

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Ready to take the next step? Apply today and join a global, innovative team that’s shaping the future of life sciences and empowering people to make a real impact in healthcare.

An international career, built around you

PLG partners with Life Sciences innovators to bring new medicines and technologies to patients, faster. Join a fast-growing, entrepreneurial company where your expertise makes a difference from day one.

Why PLG is the place to work

• A path for every career stage, from graduate to senior expert
• Exciting, high-impact projects with leading life sciences clients
• International by design
• Hybrid & flexible working
• Continuous learning
• An inclusive & diverse culture