Medical Receptionist & Data Migration Specialist (Elation to Dakota Health)

About the Role

We are seeking a detail-oriented, multi-talented Medical Receptionist & Data Migration Specialist to assist our practice with a critical EHR transition while providing daily administrative and patient phone support.

In this dual-capability role, you will be responsible for manually transferring, verifying, and organizing patient health records from Elation Health into Dakota Health. Simultaneously, you will support front-office operations by handling inbound and outbound patient calls, scheduling appointments, and managing daily practice administrative tasks.

Key Responsibilities

1. Manual EHR Data Migration & Record Management

• Accurately transfer patient demographics, medical histories, medication lists, allergies, immunizations, and clinical notes from Elation Health into Dakota Health.
• Perform quality checks on migrated charts to ensure 100% data accuracy, completeness, and proper document categorizing.
• Audit transferred records against source files to resolve missing information or duplicate entries.

2. Patient Communications & Reception Support

• Answer inbound patient phone calls with a clear, professional, and welcoming telephone demeanor.
• Handle appointment scheduling, reschedules, cancellations, and visit confirmations directly within the EHR.
• Triage patient inquiries, collect basic demographic/insurance updates, and route clinical messages appropriately to providers.

3. General Administrative Operations

• Monitor central practice email inboxes and digital faxes, filing incoming documents into the appropriate patient charts.
• Assist with patient onboarding, intake form processing, and registration setup.
• Support daily practice administrative needs during downtime between calls and migration tasks.

Qualifications & Requirements

• EHR Experience: Direct experience with Elation Health and/or Dakota Health (or demonstrated agility manually migrating clinical data between modern EHR systems).
• Front-Office Skills: Proven background as a Medical Receptionist handling phone calls, patient scheduling, and administrative workflows in a U.S. medical practice.
• Data Accuracy & Focus: Exceptional attention to detail and high accuracy standards when performing repetitive data entry and chart audits.
• Communication: Clear, articulate spoken English with strong telephone presence and customer service orientation.
• Technical Agility: High computer literacy with the ability to toggle seamlessly between EHR platforms, spreadsheet tracking logs, and cloud VOIP phone systems.