Medical Records Specialist

Medical Records Specialist (Remote) Company: Reclatam (Hiring on behalf of a U.S.-based Law Firm) Employment Type: Full-Time Location: Remote (LATAM-based candidates welcome) About the Role Reclatam is hiring a Medical Records Specialist on behalf of a U.S.-based law firm. This role will support the legal team by managing medical records requests and maintaining communication with healthcare providers and treating facilities. The ideal candidate is organized, detail-oriented, and comfortable handling high-volume case workflows. Key Responsibilities Request and manage medical records for active personal injury cases Handle a caseload of approximately 100–120 active cases Follow up consistently with healthcare providers and treating facilities to obtain records in a timely manner Maintain professional relationships with medical offices and record departments Track request statuses and ensure proper documentation is received and filed Upload and organize records within the firms case management system Ensure accuracy and completeness of received documentation Required Skills & Qualifications 2 years of experience working with a personal injury law firm , requesting and following up on medical records and billing information.  Experience managing a high volume of active personal injury cases and multiple medical records and billing requests simultaneously. Strong knowledge of HIPAA compliance and U.S. medical data privacy requirements . Strong English communication skills (written and verbal) Reliable internet connection and strong phone connectivity Professional communication and interpersonal skills when interacting with healthcare facilities Strong organizational and follow-up abilities Work Environment Fully remote position Full-time schedule aligned with U.S. business hours Fast-paced legal environment requiring strong attention to detail Independent work with ongoing team collaboration