Medical Records Specialist II

FBH MEDICAL RECORDS SPECIALIST II

HYBRID REMOTE POSITION, BASED OUT OF ST. PAT’S IN TACOMA, WA

(The majority of the work can be done remotely from any FBH site/from home. Some travel is required for in person meetings/events, which may include staying overnight.)

Catholic Community Services, Family Behavioral Health is looking for a Medical Records Specialist II to join our Medical Records Team.

WHO WE ARE:

We are a values-driven organization, providing family-oriented behavioral health care for children, youth and families, provided primarily in their own home and community. Our enthusiastic clinical teams provide whatever is needed to help children and youth remain safely in their own home with their family, restoring hope, providing intense mental health services and supports, and helping to strengthen the family unity. With sites located in Tukwila, Burien, North Tacoma, University Place, Olympia, Shelton, Bremerton, Aberdeen, Yelm, Vancouver, (Salmon Creek and Oakview Drive) and Portland Oregon, we offer comprehensive intensive, Wrap-around mental health services to a diverse population for youth and families. We employ nearly 800 energetic and compassionate employees.

WHAT WE VALUE:
Compassion Diversity Strength-Based-Approach Social-Justice & Our Staff!

WHAT WE OFFER:

• Starting Pay Range: $29.71 - $33.05

Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.

BENEFITS:

• 12 paid holidays; plus 1 personal holiday each year!
• 3 weeks' vacation per year
• 12 sick days per year
• Medical
• Dental
• Vision Insurance
• Life Insurance
• Retirement Plans: 403-B Employee Savings Plan and an Employer Contribution Pension

This position supports the medical records team. The position performs medical records support services for 9 service locations. Medical records management is central to Family Behavioral Health’s quality management, quality improvement, compliance and risk management strategies. The Medical Records Team is the primary point of contact for all clinical records requests and ensures compliance with Federal, State, and organizational privacy standards. The position supports system-wide improvements and contributes to initiatives that enhance documentation quality, operational efficiency, and risk mitigation. This position safeguards the integrity, accuracy, and confidentiality of client health records. The position plays a key role in administrative oversight, quality assurance monitoring, and fostering a culture of compliance, positioning the role as essential to organizational excellence.

JOB SUMMARY:

• Receive and process medical records requests for all FBH site staff, external agencies, and authorized individuals in accordance with FBH policies and HIPAA regulations.
• Redact sensitive information from clinical documents to ensure confidentiality and compliance.
• Track and maintain timelines for records requests, maintaining accurate logs of open and completed record requests.
• Prioritize and manage workload effectively to meet deadlines and respond to urgent requests.
• Ensure all redacted and released documents are properly stored in client electronic health records.
• Work in conjunction with FBH Medical Records Team to provide guidance to site staff on documentation release procedures and confidentiality standards.
• Interact with FBH staff, allied community agencies, clients, and other stakeholders as necessary to fulfill job duties

Medical Record Privacy and Confidentiality:

• Responsible for upholding a culture of privacy and security in a highly confidential work environment.
• Complies with all CCSWW policies and procedures that involve access to and safeguarding of client Protected Health Information.

MINIMUM QUALIFICATION WE ARE SEEKING IN A CANDIDATE, INCLUDE:

1. A college degree in human services or a related field.
2. Two years’ administrative support services experience working in an office with progressively increasing duties.
3. Experience overseeing healthcare records, documentation, and database systems in a medical setting.
4. Experience providing consistent professional screening/customer service.
5. Strong computer skills especially in Microsoft Office 365 Suite.
6. Ability to manage a wide range of office equipment integrated with a large computer network, including phones, faxing, copying, printing etc., in a busy modern office environment.
7. Excellent written and oral communication skills.
8. Excellent interpersonal and organizational skills.
9. Must have reliable transportation, valid driver’s license, auto registration and automobile
10. Must have an acceptable driving record per CCS’ driving policy (required to provide current driving abstract).
11. Applicants must successfully pass required background checks prior to an offer of employmen
12. Ability to work both independently and as a member of a
13. Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing
14. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural

Preferred Qualifications

• Bachelor’s degree in psychology, human services or a related field
• Experience working in a children’s behavioral healthcare setting
• Experience using electronic medical records

Internal applicants, please apply with your updated resume, letter of interest and answer a few questions, from Internal Applicants portal.

Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer, supporting Diversity, Inclusion, and Social Justice. Please let us know if you need special accommodations to apply or interview for this position.