Medical Scheduler (Bilingual)

About the Role

We are looking for a Medical Scheduler to join a medical team in the United States. You will be the first point of contact for incoming calls: receiving, identifying, and routing each call quickly, clearly, and professionally, making sure every caller reaches the right person.

Responsibilities

• Answer incoming calls in a courteous, clear, and professional manner
• Identify who is calling (clients, insurance carriers, or medical providers)
• Understand the reason for each call and gather the necessary information
• Transfer the call to the appropriate person or department, ensuring each case reaches the right contact
• Provide attentive and efficient communication from the first point of contact

Requirements

• English proficiency at B2 level or higher, spoken and written
• Previous experience in the medical field
• Excellent communication and phone etiquette skills
• Ability to handle calls from different types of callers
• Responsible handling of confidential information
• Personal computer and stable internet connection
• Availability to work the scheduled hours

Schedule and Work Arrangement

Monday to Friday, 8:00 a.m. – 5:00 p.m. (Florida business hours, EST) | 100% remote

How to Apply

Apply directly through LinkedIn or by completing our application form:

https://airtable.com/appUb2bgXF4ec08OQ/pagC84qDXfu0rfEAQ/form