Medical Virtual Assistant | US Pharmaceutical Experience (Remote)

Description About the Role:  Snapscale is seeking a skilled Medical Virtual Assistant with pharmaceutical experience to support a U.S.-based healthcare practice in a remote setup . This role is ideal for candidates with a strong background in pharmacy operations, medication coordination, and healthcare administration. You will play a key role in preparing patient charts, managing prescription refill requests, tracking medical orders, and maintaining accurate clinical documentation while ensuring compliance with HIPAA and clinic protocols. Key Responsibilities:  Prepare and update patient charts at least 72 hours prior to scheduled appointments, ensuring all relevant clinical information is complete and organized Review patients' previous visits, provider notes, laboratory results, medications, and outstanding tasks to ensure continuity of care Manage prescription refill requests by coordinating with healthcare providers, pharmacies, and patients while following clinic protocols Track and monitor medical orders, including laboratory tests, imaging requests, referrals, and medical supplies, ensuring timely follow-up and completion Perform administrative tasks such as data entry, documentation, and communication with patients, pharmacies, providers, and clinic staff Maintain and update patient records using EMR/EHR systems with accuracy and attention to detail Collaborate closely with clinical and administrative teams to support efficient clinic workflows Ensure all patient information and documentation comply with HIPAA regulations and clinic policies Perks: Health Maintenance Organization (HMO) Competitive pay Government-mandated benefits 13th month pay Night differential pay Internet allowance Perfect attendance bonus Yearly salary increase Opportunities for career growth and development Requirements Must have experience in the pharmaceutical industry or in a pharmacy-related role (required) Experience working with U.S.-based healthcare providers, clinics, or pharmacies is preferred Experience with EMR/EHR systems , patient chart preparation, and medical documentation Experience managing prescription refill requests , medication coordination, and communication with healthcare providers and pharmacies Familiarity with reviewing patient records, laboratory results, medical orders, and clinical documentation Strong understanding of HIPAA compliance and patient confidentiality standards Excellent written and verbal English communication skills Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment Strong coordination and collaboration skills with clinical and administrative teams Must be comfortable working in a remote setup with a reliable internet connection and a dedicated workspace