Member Support Specialist

Member Support Specialist | Hybrid | Charleston, SC

Looking for a company that offers more than just a paycheck? This is an opportunity to join a growing organization that is passionate about developing talent, promoting from within, and helping employees build long-term careers. Whether your goal is leadership, operations, claims, or another specialized path, you'll have access to training, mentorship, and advancement opportunities that can help you get there.

Compensation & Schedule

• $53,000 annual salary + overtime eligibility
• Hybrid schedule: 3 days onsite, 2 days remote
• Paid training with dedicated onboarding and support
• Regular schedule: 9:00 AM - 6:00 PM
• Occasional Saturdays required (up to 8-12 per year depending on assignment)

Why Candidates Apply

• Clear opportunities for advancement and internal promotion
• Structured coaching, mentorship, and professional development programs
• Exposure to multiple business units and long-term career paths
• Exceptional benefits including 401(k) match, tuition reimbursement, student loan assistance, healthcare coverage, and paid parental leave
• Strong culture focused on employee growth, recognition, and success

What You'll Do

• Serve as a trusted point of contact for members
• Deliver outstanding customer service and support
• Problem-solve and resolve questions with empathy and professionalism
• Navigate multiple systems while documenting interactions accurately
• Create positive experiences that build long-term customer relationships

Ideal Backgrounds

Hospitality, restaurants, retail, banking, healthcare administration, education, call centers, or any customer-facing role where you've built relationships and delivered exceptional service. Candidates who are coachable, professional, and eager to grow tend to thrive in this environment.

No insurance experience is required. Comprehensive training is provided, making this an excellent opportunity for professionals seeking a stable company with significant career growth potential.

If you're looking for a role where you can build a career rather than just work a job, we'd love to connect.

Location: Charleston, SC

Compensation: $53,000 annually + overtime eligibility

Schedule: Hybrid (3 days onsite / 2 days remote) | 9:00 AM - 6:00 PM | Occasional Saturdays required

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This is a Permanent position based out of Charleston, SC.

The pay range for this position is $53000.00 - $53000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Retirement & Savings 401k match Student loan repayment assistance Life and disability insurance Financial wellness education programs and tools Health & Wellness Comprehensive medical, dental and vision coverage Wellness program 24/7 Telemedicine Health Savings & Flexible Spending Accounts Second opinion provider Passions & work/life balance Flexible PTO Membership for Headspace mindfulness and meditation Tuition and passion course reimbursement Family planning Fully paid parental leave Fertility benefits & support Adoption assistance Nursing mother support Child care and tutoring benefits

This is a Permanent position based out of Charleston, SC.

This position is anticipated to close on Nov 13, 2026.

This is a hybrid position in Charleston,SC.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.