Mgr Sr Enterprise Systems

Salary Range: $171,175.00 To $206,230.00 Annually

Who We Are:

ACH Food Companies, Inc. (ACH) is a prominent consumer packaged goods company. In North America, we market, sell, and manufacture a premier branded portfolio of cooking oils and baking ingredients and foodservice brands in the US, Canada, Puerto Rico, and Mexico. As the U.S. division of Associated British Foods (ABF), a $20 billion-dollar global food business, we have the backing and resources of a major food company, which empowers us to deliver consistent innovation and sustained growth. We encourage an environment where people have the autonomy to create and deliver within their business.

The Role:

The Senior Enterprise Systems Manager is responsible for leading the delivery, support, and continuous improvement of enterprise applications and SaaS solutions. This role manages a team of direct reports and oversees managed service providers to ensure high quality, cost-effective support and strong business value. The Senior Manager partners closely with business stakeholders to improve processes through new system releases, enhancements, and optimization initiatives, while maintaining a forward-looking perspective on emerging technologies. This role serves as the primary owner of the application portfolio and delivery roadmap, ensuring technology investments are prioritized and executed to maximize business value.

What You’ll Do:

People & Team Leadership

• Lead and develop a team of solution delivery professionals supporting multiple applications and SaaS platforms.

• Establish a culture of accountability, execution discipline, and ownership, ensuring commitments are met and work progresses efficiently from intake through resolution.
• Drive team performance through clear priorities, workload management, delivery metrics, and continuous coaching.
• Build organizational capability through talent development, succession planning, knowledge sharing, and continuous learning.
• Foster strong collaboration across business functions, technology teams, vendors, and external partners.

Solution Delivery & Operations

• Own the end-to-end delivery, operational health, and continuous improvement of assigned cloud, SaaS, and enterprise applications, ensuring solutions are reliable, secure, scalable, and aligned with business objectives.
• Lead ongoing ERP stabilization and optimization efforts by improving support processes, reducing backlog, increasing solution quality, and driving adoption of standard capabilities.
• Own and govern the application demand pipeline and backlog, including incidents, requests, enhancements, technical debt, and project initiatives. Establish visibility into capacity, priorities, delivery commitments, and business impact to ensure resources are focused on the highest-value work.
• Partners with business stakeholders to evaluate, prioritize, and sequence work based on business value, operational impact, risk, urgency, and resource availability, balancing competing demands across the portfolio.
• Accountable for the delivery of application configurations, enhancements, integrations, and custom development activities through internal teams and external partners.
• Establish and monitor key performance metrics for backlog health, delivery performance, capacity utilization, service levels, and emerging risks, providing actionable insights to stakeholders and leadership.
• Accountable for the testing strategy and quality assurance processes, including test planning, execution, automation, and release readiness, ensuring solutions are thoroughly validated before deployment.

Vendor Management

• Manage relationships with managed services providers and SaaS vendors.
• Ensure vendors deliver agreed-upon service levels, and obligations; focus on value, and continuous improvement.
• Lead performance reviews and cost optimization efforts.

Business Process Improvement & Optimization

• Understand business processes, operational challenges, and strategic priorities, identifying opportunities to improve efficiency, streamline operations, and maximize business value through technology.
• Translating business needs into a prioritized roadmap of enhancements, releases, and optimization initiatives, balancing business value, operational impact, and resource capacity ensuring focus on the highest-impact opportunities.

Strategy & Innovation

• Partner closely with business leaders to translate operational needs into scalable technology solutions.
• Proactively identify opportunities to leverage automation, AI, workflow modernization, and emerging technologies to improve productivity, decision making, and business outcomes.
• Evaluate and recommend new capabilities or platforms to support evolving business needs.
• Ensure strong governance, execution discipline, and value realization across strategic initiatives.
• Define and maintain the multi-year ERP product strategy and roadmap, balancing business priorities, technical debt, platform modernization, and operational excellence.

Governance & Communication

• Ensure solutions comply with security, risk, and compliance standards.
• Directs the execution of Infor security architecture to ensure Segregation of Duties.

What You’ll Need:

• Bachelor’s degree in IT, MIS, Computer Science, or related field
• Master’s degree in Technology, Business Administration, or related field (preferred)
• ITIL, PMP, Cloud Certification are a plus.
• 8+ years of progressive experience in IT solution delivery, application development or program management.
• 5+ years of leadership experience managing teams and vendors.
• Demonstrated experience managing complex enterprise solutions and SaaS platforms.
• Strong business acumen with the ability to balance operational priorities, strategic objectives, and resource constraints.
• Proven ability to influence and collaborate effectively with senior business and technology leaders.

What We Offer:

• Comprehensive PPO Medical Plan
• Dental Insurance
• Free Vision Insurance
• 401K Matching Program
• Parental Leave
• Onsite Gym
• Flexible Hours
• Hybrid Work Schedule

Salary Range:

Starting Salary Range: $171,175-$206,230. The pay range listed represents the target hiring range for this position; however, the actual base pay offered to the best talent and fit for the posted role will depend on multiple factors, including but not limited to job‑related knowledge, qualifications and skills, relevant experience, geographical location and internal equity. Future compensation decisions for employees in this role will utilize the full pay range, not solely the typical hiring range.

Compensation is adjusted based on the candidate’s local labor market and may vary within this range.

Benefits:

Employees at ACH Food Companies, Inc. enjoy a comprehensive suite of benefits designed to support them throughout their employment. ACH offers a choice of two PPO medical plans with low deductibles and dental coverage. Vision and life insurance are provided at no charge. Employees can elect additional life insurance as well as participate in a 401(k) with a company match and additional discretionary contribution.

“All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.”