Microsoft 365 Workplace Administrator

We are looking to hire a results-driven Workplace Administrator. Our ideal candidate is a mature candidate with a strong list of achievements and demonstrable progression in capabilities. The position requires a self-motivated individual with a strong work ethic.

Important Application Requirements

• Language & Format: Please submit your resume in English. Applications submitted in any other language will not be considered.
• Standard: All professional communications, documentation, and evaluation stages will be conducted strictly in English.

Modern Workplace Administrator

About the Role

The Modern Workplace Administrator is responsible for the administration, reliability, and continuous improvement of the company’s Microsoft 365 workplace environment. This role owns the employee technology experience across identity, endpoint management, collaboration, SharePoint Online, and approved enterprise AI productivity tools. The position works closely with Cybersecurity, Enterprise Applications, the help desk, and managed service providers to deliver secure, standardized, and efficient workplace services.

The ideal candidate combines hands-on Microsoft 365, Entra ID, Intune, and SharePoint administration experience with strong automation, documentation, and user-support skills. This person should be able to improve both the underlying administration of the environment and the way employees use workplace technology.

Key Responsibilities

Microsoft 365 Administration

• Administer and support Microsoft 365 services, including Teams, Exchange Online, OneDrive, Microsoft 365 Groups, and related collaboration capabilities.
• Manage Microsoft 365 licensing, service configurations, platform settings, and utilization in coordination with internal stakeholders and service providers.
• Troubleshoot complex Microsoft 365 issues and serve as an escalation resource for the help desk.
• Support Microsoft 365 migrations, platform improvements, and adoption initiatives.
• Maintain platform standards, operating procedures, knowledge articles, and administrative documentation.

SharePoint Online Administration

• Administer SharePoint Online sites, permissions, access groups, storage, sharing settings, and site lifecycle activities.
• Establish and maintain standards for site creation, ownership, external sharing, content organization, and governance.
• Support SharePoint migrations, information architecture improvements, and business requests for collaboration spaces.
• Monitor platform usage and work with site owners to address inactive, unsupported, or improperly configured sites.
• Provide technical guidance and escalation support for SharePoint permissions, access, synchronization, and usability issues.

Identity and Access Administration

• Administer Entra ID users, groups, licenses, enterprise application assignments, guest accounts, and authentication methods.
• Operate and improve joiner, mover, and leaver processes in coordination with Human Resources, Cybersecurity, and the help desk.
• Support role-based access, administrative roles, access packages, privileged access workflows, and periodic access reviews.
• Implement and maintain approved Conditional Access, MFA, and Privileged Identity Management configurations under Cybersecurity governance.
• Monitor identity administration activities and resolve provisioning, authentication, and access issues.

Endpoint Management

• Administer Microsoft Intune for Windows, mobile, and other supported endpoint platforms.
• Manage device enrollment, compliance policies, configuration profiles, application deployment, update policies, and endpoint lifecycle controls.
• Administer Windows Autopilot and support standardized device provisioning and deployment processes.
• Support device retirement, selective wipe, secure wipe, reassignment, and related lifecycle activities.
• Deploy and maintain endpoint configuration and security baselines approved by Cybersecurity.

Enterprise AI and Workplace Automation

• Administer approved enterprise AI productivity tools and their integrations with Microsoft 365, SharePoint, Teams, Outlook, and related workplace platforms.
• Manage approved AI user access, licensing, configuration, documentation, and operational support.
• Work with Cybersecurity, Legal, and business stakeholders to implement approved AI governance, data protection, and acceptable-use requirements.
• Use PowerShell, Microsoft Graph, Power Automate, and other approved tools to automate onboarding, offboarding, licensing, group membership, access, reporting, and routine administrative work.
• Support employee adoption of approved AI and workplace capabilities through clear documentation, guidance, and targeted training.

Service Management and Operational Improvement

• Serve as the internal technical owner for Microsoft workplace services delivered by managed service providers.
• Review and validate provider changes, recommendations, configurations, documentation, and completed work.
• Participate in change management, incident response, service reviews, and problem-management activities.
• Identify opportunities to reduce manual effort, improve the employee experience, strengthen controls, and standardize workplace technology.
• Track recurring issues and service trends and recommend practical improvements.

Required Skills and Experience

• Five or more years of progressive experience administering Microsoft 365, modern workplace, endpoint management, identity, or related enterprise technology services.
• Hands-on experience with Microsoft 365 administration, including Teams, Exchange Online, OneDrive, Microsoft 365 Groups, and licensing.
• Hands-on experience administering Entra ID, including users, groups, roles, enterprise applications, guest access, MFA, and Conditional Access.
• Hands-on experience administering Microsoft Intune, device compliance, configuration profiles, application deployment, and Windows Autopilot.
• Experience administering SharePoint Online sites, permissions, external sharing, governance, and lifecycle processes.
• Experience automating Microsoft cloud administration using PowerShell, Microsoft Graph, Power Automate, or comparable tools.
• Working knowledge of identity lifecycle management, role-based access, privileged access, and access-review processes.
• Ability to troubleshoot complex user, identity, endpoint, collaboration, and platform issues.
• Ability to create clear procedures, standards, technical documentation, and user guidance.
• Strong ownership, prioritization, communication, customer-service, and problem-solving skills.

Preferred Qualifications

• Experience supporting Microsoft 365 and endpoint services in a distributed, cloud-first organization.
• Experience with SharePoint migrations, information architecture, content governance, or ShareGate.
• Experience administering Microsoft Copilot, Claude Enterprise, or comparable enterprise AI productivity platforms.
• Familiarity with Microsoft Purview, retention, sensitivity labels, data loss prevention, and information-protection controls.
• Experience integrating Human Resources systems with Entra ID or automating identity lifecycle processes.
• Experience coordinating with managed service providers and validating outsourced administrative work.
• Microsoft certifications related to Microsoft 365, Endpoint Administrator, Identity and Access Administrator, Power Platform, or SharePoint.

What We Are Looking For

We are looking for a hands-on Microsoft workplace professional who can connect technical administration with a strong employee experience. The right candidate will take ownership, follow issues through resolution, and bring consistency to identity, endpoint, collaboration, and SharePoint services. This person should be comfortable working independently, collaborating across Digital Technology, Cybersecurity, Enterprise Applications, Human Resources, and external providers, and balancing operational support with automation, governance, and continuous improvement.

Work model: Remote. Standard U.S. business hours.

Compensation & Terms

• Compensation: 8,000,000.00 - 12,500,000.00 COP/ Month Indefinite-term contract

• Employment Type: Full-time