Microsoft Cloud Commerce Lead

Microsoft Cloud Commerce Lead Location: Morocco (Remote) Reports To: Vice President, Microsoft Alliance, Data & AI Solutions Department: Microsoft Business Group Job Type: Full Time / Contractor About AIM Architecture in Motion Inc. (AIM) is a Canadian technology consulting firm that supports organizations across public and private sectors with software engineering, cloud platforms, API integration, and enterprise technology solutions. We specialize in delivering scalable, secure, and modern digital solutions leveraging Microsoft technologies, helping our clients drive operational efficiency and digital transformation. AIM is building one of Canada's fastest-growing Microsoft transformation practices, helping organizations modernize through Data & AI, Business Applications, Digital & Application Innovation, Cloud Engineering, Managed Services, and Agentic AI. Our mission is to help organizations move beyond traditional IT by delivering intelligent platforms that combine Microsoft's cloud technologies with AI, automation, data, and industry expertise. As a Microsoft Solutions Partner, AIM is investing heavily in building a world-class Microsoft Business Group that delivers transformational business outcomes—not simply technology implementations. Position Overview The Microsoft Cloud Commerce Lead is responsible for building and scaling AIM's Microsoft Cloud Commerce business by driving the commercialization of Microsoft's cloud portfolio alongside AIM's solution accelerators and managed services. This role owns the commercial strategy for Microsoft's cloud ecosystem, helping customers successfully adopt, expand, and optimize Microsoft technologies while creating predictable recurring revenue for AIM. Working closely with Microsoft, internal Practice Leaders, Sales, Customer Success, Delivery, Finance, and Operations, the Microsoft Cloud Commerce Lead will ensure AIM delivers a seamless commercial experience across the entire customer lifecycle. This role is ideal for someone who enjoys combining commercial strategy, customer engagement, Microsoft expertise, and business development to build a scalable cloud commerce engine. Key Responsibilities Microsoft Cloud Commerce Strategy Develop and execute AIM's Microsoft Cloud Commerce strategy. Build a scalable recurring revenue business aligned with Microsoft's cloud ecosystem. Identify new commercial opportunities based on Microsoft's evolving solution areas and partner priorities. Package Microsoft technologies with AIM's consulting, managed services, and AI offerings into differentiated commercial solutions. Establish scalable commercial processes that support long-term business growth. Commercial Growth Drive recurring revenue through Microsoft's cloud portfolio and AIM service offerings. Own the commercial lifecycle from opportunity through renewal and expansion. Develop pricing strategies, commercial proposals, quotations, and subscription models. Identify customer expansion opportunities through cross-sell and upsell motions. Support strategic sales opportunities with commercial expertise. Microsoft Cloud Portfolio Lead the commercial motion across Microsoft's cloud ecosystem, including: Microsoft 365 Azure Dynamics 365 Power Platform Microsoft Fabric Microsoft Copilot Microsoft Security Azure AI Services Business Applications Azure Marketplace CSP Future Microsoft cloud services and commercial offerings Solution Commercialization Partner with AIM's Practice Leaders to commercialize Microsoft-based solution accelerators and managed services. Responsibilities include: Service packaging Commercial offers Subscription models Pricing strategy Managed service bundles Go-to-market readiness Sales enablement Competitive positioning Customer Lifecycle Management Own the commercial customer journey including: Customer onboarding Subscription management Customer success (commercial) Renewals Licensing optimization Adoption planning Commercial reviews Long-term account growth Microsoft Partner Programs Lead AIM's participation in Microsoft's commercial programs including: Cloud Solution Provider (CSP) Microsoft Partner Center Incentives Promotions Marketplace Funding programs Commerce operations Distributor relationships Licensing strategy Commercial compliance Business Operations Develop scalable operational processes across the Cloud Commerce business including: Customer quotations Subscription provisioning Commercial approvals Renewal management Reporting and dashboards CRM integration Commerce automation Commercial forecasting Cross-Functional Leadership Collaborate across the Microsoft Business Group to: Support Sales teams throughout the commercial process. Enable Practice Leaders with commercial strategies. Partner with Delivery and Customer Success to maximize customer value. Work with Finance on recurring revenue forecasting and operational excellence. Build scalable commercial processes across the organization. Qualifications Required Experience 5–10+ years of experience within the Microsoft ecosystem. Experience working with Microsoft cloud solutions and commercial programs. Strong understanding of Microsoft Cloud Solution Provider (CSP) programs. Experience developing commercial proposals and subscription-based business models. Strong customer relationship management skills. Experience working across Sales, Operations, Customer Success, and Delivery teams. Excellent communication, negotiation, and presentation skills. Strong business acumen with the ability to translate technology into customer value. Preferred Experience Microsoft Partner ecosystem experience. Microsoft Partner Center experience. Experience with Azure, Microsoft 365, Dynamics 365, Power Platform, Microsoft Fabric, or Copilot. Experience working with managed services or recurring revenue businesses. Knowledge of Microsoft incentives and partner programs. Experience building or scaling cloud commerce operations. Desired Competencies Commercial mindset Customer-first approach Strategic thinking Executive communication Relationship management Business development Operational excellence Analytical decision making Cross-functional collaboration Continuous learning Results-oriented execution Success Measures Success in this role will be measured by: Business Growth Growth in recurring cloud revenue CSP growth Microsoft cloud adoption Customer expansion Managed services attachment rate Customer Success Customer retention Renewal rates Customer satisfaction Adoption of Microsoft cloud services Commercial health of customer accounts Operational Excellence Quote turnaround time Subscription provisioning efficiency Forecast accuracy Commercial process maturity CRM and Partner Center data quality Strategic Impact Successful commercialization of new Microsoft offerings Launch of new solution accelerators Strong Microsoft partner engagement Increased contribution of recurring revenue to AIM's overall business What We Offer Remote-first work environment. Opportunity to work on enterprise-scale Power Platform solutions. Exposure to modern cloud and digital transformation initiatives Collaborative, innovation-driven culture