Microsoft Cloud Engineer

Cloud Engineer Apply Here About Ekco 🚀 Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments. ☁️ In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world. 🌍 Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow. At Ekco, how we work matters as much as what we deliver. Our people live by four core values that shape everything we do: On It : We take ownership, follow through, and get things done. All In : We collaborate, support each other, and commit fully to shared goals. Connected : We build trusted relationships with colleagues, clients, and partners. Hungry to Grow : We stay curious, keep learning, and push ourselves to the next level. 🏠If these values resonate with you, you’ll feel right at home here. The Role Day-to-day at Ekco: As a Cloud Engineer, you will play a key role in the delivery of managed services for our customers. You will work behind the scenes to maintain, support and improve cloud environments, ensuring stability, security and operational excellence. You will collaborate closely with senior engineers, lead engineers and customer teams in the Netherlands, contributing your technical expertise to deliver exceptional service outcomes. What you’ll be responsible for: Resolve incidents and service requests within agreed service levels. Implement approved changes and service improvements. Administer and maintain Microsoft cloud environments. Perform technical troubleshooting and root cause analysis. Monitor customer environments and proactively identify issues. Create and maintain technical documentation. Support automation and standardization initiatives. Collaborate with colleagues across multiple customer teams. Participate in knowledge-sharing and continuous improvement activities. Participate in an on-call rotation when required. Technical requirements: Microsoft 365 Administration Microsoft Entra ID Microsoft Intune Microsoft Azure Windows Server Networking fundamentals (DNS, DHCP, VPN, TCP/IP) Troubleshooting complex infrastructure environments Azure Virtual Desktop (AVD) Microsoft Security solutions Fortinet, Meraki, SonicWall or Extreme Networks PowerShell scripting Backup and Disaster Recovery solutions Experience & Qualifications: 3+ years of experience in a Cloud Engineer, Systems Engineer or Infrastructure Engineer role. Relevant IT qualification or equivalent practical experience. Microsoft certifications are highly desirable: AZ-104 MS-102 MD-102 SC-900 Benefits / Perks • ☀️ Time Off: 25 days annual leave + public holidays • 🎂 Birthday Leave: One extra day off to celebrate • 💰 Company Pension Scheme • 📞 Employee Assistance Programme (EAP) for wellbeing support • 🏃‍♀️ EkcOlympics: Global team activity challenges • 📚 Unlimited access to Pluralsight for continuous development • 🌱 Real opportunities to grow, including international progression Why Ekco 🏅 Company of the year 2026 Tech Excellence Awards ⭐️ Microsoft’s 2023 Rising Star Security Partner of the Year 🚀 First Irish Microsoft MSP to achieve all four Microsoft Security Specializations 🌈 A culture rooted in diversity, equality, inclusion & belonging 🎉 A commitment to internal mobility and career progression ✨ Flexible, family-friendly working at the heart of our culture 🔐 Proud to be your trusted security-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk. Locations Cape Town - South Africa Remote status Hybrid