Microsoft SCCM Consultant (L3 / L4)

Project Start Date: Immediate Resource Required: #1 Resource Duration: 3 Months and Possibility of Further Extension Location: Chennai / Bengaluru - Remote so we can accept candidates from anywhere who are happy to work that time zone. Responsibilities: Monitoring and preventative action (like maintain configuration baselines and prevent configuration drift). Integrate, Deploy, Maintain, and Support SCCM infrastructure. Work alongside existing team members. Deploy the SCCM solution in order to meet the requirements of our Core Business and other Teams' needs. Work with contacts with operational teams to share best practices and to troubleshoot and collect feedback on processes, procedures, tools, and requirements for next developments. Integrate operationally, maintain, and Support (as 3rd level) current SCCM architecture, according to the Change management procedures. Manage SCCM life cycle. Act as part of the operational teams on the deployment of SCCM solutions through repetitive knowledge transfer and conference calls Responsible for handling incidents and service requests as per agreed service levels. Troubleshooting Windows servers, file servers, print servers, and domain controllers on Windows 2008 R2 and 2008 OS problems. Requirements: Skills: Ability to communicate/interact with lead engineers and architects on the customer end (ANZ region). Ability (Hands-on) to understand, design, setup and rollout the Microsoft SCCM Platform. Ability to administer and configure the SCCM Platform as per design. Carry out updates to SCCM platform as and when required, utilizing patches and new builds where necessary to keep security and usability in a steady/stable state. Ability to support multiple geographies across time zones (primarily ANZ Region) until the deployments stabilizes. Ability to co-ordinate with business teams for required downtime of key business systems to schedule patching and upgrades utilizing the SCCM platform. Should have strong Windows Server level admin knowledge including the server level H/W and Windows Clustering etc. Key Technical Requirements including: Depth understanding of Inventory Management, Patch Management, Software Deployment, Software Metering etc. Should be able to analyze error logs and do RCA Should be able to provide fixes ( not workarounds ) for each error Should be able to articulate and differentiate if a client error can be fixed by a technical fix or a process change Should be able to participate in L3 discussions with relevant teams Have relevant exposure to WS 2012, AD, SCO, and PowerShell SCCM Consultant Specialization High-Level: 7+ Years of Experience in SCCM 2012 and Above in Implementation and Administration. Experience on SCCM Migration project (at least 2-3 projects) Sound technical knowledge on SCCM 2007/2012 Administration Sound technical knowledge on Win2008/2012 Server Administration Good troubleshooting skills Result oriented, takes ownership of the issue till resolution Should be able to stretch for extended hours when required Good English communication skills (both verbal and written) Should be process-oriented and be able to adapt to process changes in the operation Should have clarity on priority of issues/problems Sensitive to SLAs/metrics Ability to effectively coordinate work with less supervision Understanding on reporting requirements and able to prepare and send reports on time Should be a good team player Good in time management and multitasking] Academic Educational and Certifications: Engineering graduate or Diploma/MCA/BCA MCSE certification is essential