Middle to Senior Quality Assurance Specialist (Remote)

About Journi

The Role

What You’ll Do

• Establish, implement, and continuously improve manual QA practices, processes, and standards.

• Help define QA approaches, acceptance criteria, test coverage, and release quality standards.

• Develop and maintain comprehensive test plans, test cases, and testing documentation based on product requirements and technical specifications.

• Advocate for quality throughout the Software Development Life Cycle and promote a strong quality-focused culture within the team.

• Plan and execute functional, regression, integration, performance, and other forms of testing as required.

• Perform hands-on testing across web, mobile, and API-based applications.

• Execute test cases, analyze results, and identify potential risks or quality issues.

• Identify, document, prioritize, and track software defects using issue-tracking tools.

• Provide detailed QA reports and clear feedback to relevant stakeholders to support informed release decisions.

• Support Engineering and Product teams in investigating and resolving customer-reported issues when required.

• Work closely with Engineers, Product Owners, and technical leadership to clarify requirements, resolve issues, and align on quality objectives.

• Participate in Agile/Scrum ceremonies and contribute to continuous improvement across the development process.

• Conduct code reviews and contribute to unit testing where appropriate.

• Collaborate with development teams to ensure agreed QA standards and practices are consistently followed.

• Work with technical and engineering leadership to identify the highest-priority areas for automated test coverage.

• Support the transition from predominantly manual QA toward automated testing as the team and product mature.

• Contribute to the creation and maintenance of automated end-to-end tests, associated tooling, and testing pipelines.

• Stay up to date with QA methodologies, industry best practices, and emerging testing technologies.

• Provide guidance, training, and mentorship to junior QA team members.

• Help shape and grow QA capabilities as projects and teams evolve.

• Bring new ideas, approaches, and best practices to the wider QA function.

What We’re Looking For

• Proven experience establishing, improving, and leading manual QA processes and practices.

• Strong understanding of software testing methodologies, QA processes, and best practices.

• Extensive hands-on experience with manual testing and test case creation.

• Strong experience developing detailed test plans and ensuring comprehensive test coverage.

• Experience with functional, regression, integration, and performance testing.

• Experience testing web applications; experience with mobile and API testing is highly valuable.

• Strong analytical and problem-solving skills, with a structured approach to identifying and investigating issues.

• Experience working closely with Engineering and Product teams throughout the Software Development Life Cycle.

• Familiarity with QA automation tools, frameworks, and automated end-to-end testing.

• Understanding of CI/CD pipelines and how QA integrates into modern software delivery processes.

• Excellent communication and collaboration skills.

• Ability to work independently while also contributing effectively as part of a wider team.

• Full professional proficiency in English.

What We Offer

• A fully remote position for candidates based in the European Union and the UK.

• The opportunity to shape and grow QA practices across impactful client projects.

• A hands-on role with the opportunity to influence both QA strategy and day-to-day delivery.

• A collaborative, innovative environment where your ideas and expertise can make a real impact.

• The opportunity to work alongside experienced Engineering, Product, and technical leadership teams.