Mining Account Manager

Company:

Number of Openings:

Worker Type:

Position Overview:

Job Description:

What You'll Do:

• Growth targets to include Percentage In New Sales (PINS), Revenue, Gross Profit%, Cat Financial Services Ltd (CFSL), Master Goods and Services Agreements (MGSA) Customer Value Agreements (Components and Consumables), Connectivity (Condition Monitoring), my.Finning.com (MFC) use, Parts.cat.com (PCC) and/or Internal Parts (IP) use. Negotiation and execution of mining contracts, quoting and sale of new, used and rebuilt equipment, develop an asset life strategy for each site and ensure governance model is in place.
• Develop a customer account management plan that encompasses all elements of customer activity that can be used as a complete customer strategy that ultimately results in delivering profitable growth for the Company. Develop and deliver short term attack plans (less than 2 years), medium (2-5 year) and long range (5-10 years) customer account management plans that align to our customer's mine plans. These plans would include equipment and component forecasts (via Asset Management Tool), pricing, quality, estimates and market intelligence in line with the mining leadership Priority Value Drivers (PVD’s).
• Effectively communicate all applicable news within Finning as it relates to their mining territory. Being a leader with respect to CRM usage will be crucial in keeping the enterprise in touch with all progress that relates to the customer. Support regional and other internal teams in order to influence and maximize the customer experience. Consistent communication with all relevant branch personnel (ie: Branch Manager, Sales Manager, Equipment Representatives, Product Support Representatives) in order to drive consistency with the customer throughout the Region.
• Be an ambassador of the Finning safety culture and ensure that the safety practices of the customer and Finning are aligned. Also, promote Caterpillar Safety Solutions where applicable.
• Communicate and develop account status with the global CAT relationship. A strong partnership with the Cat Mining team will be imperative in order to achieve success. Identify and manage any cross-divisional opportunities so that a seamless, integrated approach is presented.
• Understand and develop government and indigenous relations as well as ESG initiatives as they pertain to Finning interests. Create a better understanding of how to work cohesively and beneficially in the governmental world, indigenous culture and ESG’s

What You'll Bring:

• Minimum 7–10+ years of experience in sales, product support, and parts, equipment, engineering, or operations within the Mining industry.
• In-depth knowledge of mining operations, industry commodities, and related products and services.
• Proven ability in forecasting, demand planning, and delivering best-in-class solutions through effective problem-solving.
• Mechanical aptitude considered an asset.
• Skilled in building relationships and liaising with stakeholders at all organizational levels.
• Excellent communication, sales, marketing, and presentation skills, with confidence in engaging both small and large groups.
• Effective in coaching, team motivation, and aligning efforts toward common goals.
• Highly organized with strong time management and computer proficiency.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

About Us

About Us

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.

Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.

OUR DIVISIONS

• Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT.

• Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut.

• Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia.

• Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland.

• Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America.

• OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.