Condo Document Retrieval Specialist (Remote LATAM)
Location: Remote (Latin America)
Employment Type: FullTime Independent Contractor
Busines Open hours Friday | 8:30 AM to 5:00 PM Pacific Time
About The Role
We are looking for a highly organized and detailoriented Condo Document Retrieval Specialist to support our growing mortgage operations team. In this role, you will be responsible for obtaining and reviewing condominium documentation required for mortgage loan approvals. You will work closely with internal teams, HOA management companies, title companies, and third party vendors to ensure documents are obtained accurately and on time.
This position is ideal for someone who thrives in a fast paced environment, enjoys research and problem solving, and has excellent communication and organizational skills.
Responsibilities
- Research the most efficient and cost effective methods for obtaining condominium documentation.
- Order required condo documents through third party providers such as HomeWise, Community Archives, EOI Direct, title companies, HOA management companies, and other approved vendors.
- Track and follow up on outstanding document requests to ensure timely completion.
- Review received documents for completeness and accuracy to support project approvals for:
- Fannie Mae
- Freddie Mac
- FHA
- VA
- NonQM loans
- Communicate with internal mortgage teams, branch personnel, HOA representatives, title companies, and external vendors to obtain missing information.
- Maintain organized electronic files and documentation for compliance and easy retrieval.
- Update internal systems with accurate notes and status updates.
- Assist with additional administrative and operational tasks as assigned.
What We Offer
- Remote work from anywhere in Latin America
- Stable, full time contractor opportunity
- Monday Friday schedule (Pacific Time)
- Paid US Holidays
- Opportunity to grow within the U.S. mortgage industry
Minimum Requirements
1+ year of experience in the U.S. mortgage industry preferred.
Experience with condominium document retrieval, HOA management, title companies, or mortgage processing is highly preferred.
Excellent written and verbal English communication skills.
Strong organizational and time management skills with the ability to manage multiple requests simultaneously.
Detail oriented with the ability to review documentation for accuracy and completeness.
Proficient with Microsoft Office (Excel, Outlook, Word) and Google Workspace.
Comfortable learning new software and vendor platforms.
Ability to work independently while collaborating effectively with a remote team.