Mortgage Loan Processor

New Hampshire Housing’s mission is to promote, finance, and support housing solutions for the people of New Hampshire. We have helped over 55,000 families to achieve homeownership, supported the development of over 16,000 multifamily housing units, and manage thousands of Housing Choice Vouchers each year.

Behind that work is a talented Homeownership team that helps granite staters achieve the dream of homeownership. If you're an experienced Mortgage Loan Processor who enjoys guiding loans smoothly from application to underwriting and wants your work to help New Hampshire families achieve homeownership, we'd love to hear from you!

As a Mortgage Loan Processor, you'll manage mortgage loans from disclosure through underwriting preparation, partnering closely with participating lenders and internal stakeholders to keep loans moving efficiently while maintaining compliance with program and regulatory requirements.

In this role, you will:

• Ensure borrowers receive timely and accurate disclosures while maintaining compliance with NH Housing programs and regulatory requirements.
• Prepare loan files for underwriting, ensuring compliance with New Hampshire Housing and agency/insurer guidelines.
• Serve as a key driver of the loan pipeline, partnering with lenders and internal teams to help borrowers close on time.
• Act as the main point of contact for participating originators, monitoring emails and phone calls while responding to program and system-related questions in a timely and professional manner.
• Monitor loan files and documentation continually to identify and complete valid Change of Circumstances requiring redisclosure, within regulatory timeframes to avoid cures.
  
  

To support onboarding and training, the initial weeks of employment will be conducted in-office. Following this period, remote work may be available on an intermittent basis, as determined by the manager.

Why New Hampshire Housing?

You’ll be joining an organization where loan processing isn’t simply a back-office function. Your work will help strengthen the financial foundation behind programs that make housing more accessible throughout New Hampshire.

You’ll also have the opportunity to:

• Gain exposure to affordable housing programs that make a meaningful difference across the state.
• Work alongside collaborative colleagues who care about what they do.
• Bring your expertise to an organization with a meaningful public mission.
• Build your career in a workplace that prioritizes flexibility, employee well-being, and true work-life balance, including a 37-hour work week.
  
  

New Hampshire Housing is proud to offer:

• A 37-hour work week that supports true work-life balance
• Flexible work schedules and opportunities for hybrid work
• Two retirement plans with employer contributions to both
• Multiple high-quality health insurance options
• Employer-paid dental, disability, and life insurance
• Vision coverage
• Generous and flexible PTO
• Paid parental leave
• Undergraduate and graduate tuition reimbursement
• Student loan repayment assistance
• Paid volunteer time
• Fitness rewards and reimbursement programs
• And more!
  

What you’ll bring:

• Mortgage processing experience
• Encompass proficiency
• Strong understanding of FHA, USDA, and conventional lending guidelines
• Knowledge of lending regulations, including TRID, HVCC, ECOA and RESPA
• Strong organization and pipeline management skills
• At least three years of relevant work experience or an equivalent combination of education and experience

As an Equal Opportunity Employer, New Hampshire Housing is committed to building a workforce that is as diverse as the people we serve.

Starting Pay: $25.00 - $30.50 per hour, dependent on relevant experience

Apply now and become a key player in our mission to provide affordable housing solutions in New Hampshire.

Interested in this position but not sure you check every box? Don't let doubts hold you back! We value diverse perspectives and unique strengths. If you're interested in this role and motivated to contribute, we welcome your application. Your passion and potential might align perfect with what we're seeking.