MyHalos - Ecommerce Operations Manager

Hi, I'm Shane, the founder of MyHalos , an Amazon and e-commerce enterprise dedicated to health and wellness products. We're broadening our reach into dynamic and competitive niches. We sell on Amazon and operate a direct-to-consumer Shopify store, with plans to expand into marketplaces such as Walmart and TikTok. Our team is small, but we're powerful, with team members based in the Philippines and Ireland. Our primary goal is to scale our business while delivering top-quality products that genuinely impact our customers’ lives. We hold dedication, resourcefulness, and a healthy dose of common sense in high regard. If you share our passion for e-commerce and the desire to grow with us, you'll discover a welcoming environment here. We’re looking for an eCommerce Operations Manager who is organized, proactive and thrives in managing complex operations. Your role will be pivotal in helping me focus on growth strategies by ensuring our operations run seamlessly and efficiently. In this role, you will: 📊 Track daily KPIs critical for business decisions and efficiency 🛠️ Review and resolve Amazon cases 👥 Manage freelancers and virtual assistants for projects like website development and content creation 🧾 Pull reports, record and verify invoices, and assist with financial tasks 📞 Communicate with manufacturers and ensure smooth operations 📈 Monitor and analyze marketing performance, implementing strategies with the team 🌍 Support expansion efforts into new marketplaces like Walmart and TikTok 🛠️ Solve problems and handle ad hoc tasks as needed 🚀 Build SOPs for different Team Members (CS, Supply Chain etc.) 📦 Monitor and optimise the Supply Chain operations (overseeing, not a hands-on forecasting) 🎯 Ensure the core team is accountable and working efficiently Working Hours ⏰: This is a full-time role, with working hours from 9:00 AM to 5:00 PM GMT, with the flexibility to start at 8:00 AM or finish at 4:00 PM GMT. To excel in this role, you need to have: ✅ Previous experience as Head of E-commerce Operations or similar role. ✅ Expertise with Amazon Seller Central, Amazon Listings and Shopify platforms. ✅ Experience in Project Management. ✅ Strong organizational skills with a focus on cost efficiency, ROI, and margins Brownie Points for: ⭐ Experience in product development ⭐ In-depth knowledge of PPC or media buying We’re looking for someone who is resourceful, driven and thrives in a fast-paced environment. You should be dedicated, trustworthy, and possess a growth mindset, always looking for ways to improve and expand your skill set. What’s in it for you? 💰 $4500–$6500 per month* ⏰ Full-time and fully remote 🏖️ 20 days of Paid Holiday Annually *Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor. This is our typical hiring process - occasionally, it may include extra steps. For this role, JobRack is partnering with MyHalos Innovation to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you! 🔍 How to shine • Read the role details carefully. • Submit a thoughtful, high-quality application. • Stay responsive - we’ll keep you updated at every stage. ✨ Important notes • Apply only through JobRack; please don’t contact the company directly. • We expect a respectful hiring experience - any disrespect means instant disqualification. • This is a full-time, primary role (no freelancing or second jobs).