National Field Training Audiologist

LOCATION:

Preferably in Ontario or Alberta, but can be from anywhere in Caranda working remotely

PRIMARY FUNCTION:

Contribute to the achievement of GN ReSound sales and profitability objectives by providing audiological and technical training designed to increase Clinician/Dispenser knowledge, skills, and familiarity with the GN ReSound product line. Regularly communicates account and competitive information to sales and sales management personnel, and provides effective customer service to assigned customers.

AREAS OF RESPONSIBILITY:

• As a partner with the Regional Sales Managers, develops a plan to exceed net hearing instrument sales budgets on a monthly, quarterly, and annual basis.
• Provides ongoing “in-clinic” training sessions (training seminars/demo days) to convey product knowledge, update customers on new hearing aid technology, and other related technological issues.
• Supports new customer development by working in tandem with the Regional Sales Manager (“team selling” approach) and executing demonstrations of GN ReSound products.
• Provides all new customers training support.
• Monitors regional data and allocates efforts accordingly to reduce the levels of returns, repairs, remakes, and enhance Company profitability.
• Provides technical response/support to all customers in the assigned region, and covers the technical support queue as required.
• Contributes to the achievement of new product launch objectives by providing product/technical support to new and existing customer base.
• Works in conjunction with Regional Sales Managers in developing the distribution strategy for the region.
• Develops a strong communication link with the Regional Sales Managers and communicates all relevant account information.

In-house Training Support:

• Provides internal training and product support for the Regional Sales Managers and in-house personnel.
• Contributes in the development of training courses and related materials.
• Communicates all relevant account information to appropriate GN ReSound sales/sales management personnel.

Administration:

• Contributes to the maintenance of Customer Profiles and account records/files.
• Completes appropriate sales and corporate reporting requirements in a timely fashion.
• Maintains expenses within published corporate guidelines.
• Maintains company equipment (computer, training devices, etc.).

EDUCATION:

Master's Degree in Audiology

EXPERIENCE:

Strong experience with hearing instruments and previous work experience within the hearing aid industry

KNOWLEDGE SPECIFICATIONS:

• Leading through vision by keeping the organization’s vision at the forefront of associate decision-making and action.
• Communication by clearly conveying information and ideas through a variety of forms to individuals or groups in a manner that engages the workforce and helps them understand and retain the message.
• Innovative by generating innovative solutions in work situations.
• Building customer loyalty by effectively meeting customer needs.
• Building a successful team by using appropriate methods and a flexible interpersonal style to help build a cohesive team.
• Aligning performance for success by focusing and guiding others in accomplishing work objectives.
• Strong verbal, presentation, and written communication skills. Strong planning and organizational skills.
• Must maintain good standing with professional regulatory body, including Continuing Education Units (CEU). This includes staying current with technology and market trends.

COMPENSATION

$85,000 - $110,000 (depending on experience and knowledge) + Bonus & Car allowance

TRAVEL:

80% travel, throughout Canada

Thank you for your interest in careers at GN!

This site includes GN Hearing roles only. For GN roles across our brands including Jabra, SteelSeries or Blue Parrott, please visit this GN career site.

About Us

GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding.

By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them.

The GN-owned brands that are responsible for bringing these technologies to life:

• Medical grade hearing technology: ReSound, Beltone, Interton, Jabra

• Professional collaboration: Jabra, BlueParrott, FalCom

• Gaming, calls and media: SteelSeries, Jabra

Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world.

If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn, Facebook and Twitter.