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.NET Application Support Engineer (Azure)

Hiring from
Mexico
Work type
Hybrid
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.NET Application Support Engineer (Azure)
Technical Requirements
  • 3+ years in Application Support, Production Support, or .NET Support roles within enterprise environments.
  • Strong experience supporting and maintaining applications developed with:C#, .NET Framework and/or .NET Core / .NET 6+, ASP.NET MVC, ASP.NET Web API. Ability to monitor applications, analyze logs, identify issues, and participate in troubleshooting activities.
  • Azure (Required). Experience supporting and deploying applications on Microsoft Azure. Knowledge of Azure App Services, Azure Storage Accounts, Azure Monitor, Application Insights, Azure DevOps, Service Bus
  • Experience with Git version control.
  • SQL knowledge, including:Queries, Stored Procedures (SPs), Views, Joins, Application configuration and parameterization, Data analysis and validation
  • Basic knowledge or hands-on experience with AI tools such as: Microsoft Copilot, ChatGPT, Azure OpenAI
Nice to Have
  • Experience with incident management platforms such as: ServiceNow, Jira.
Language Requirements
  • Advanced English (mandatory).
Responsibilities
  • Provide support for applications developed in .NET.
  • Monitor the stability, performance, and availability of business-critical applications.
  • Investigate, diagnose, and resolve production incidents.
  • Perform Root Cause Analysis (RCA) and recommend preventive actions.
  • Participate in troubleshooting and problem resolution activities.

Location:
Mexico: Hybrid work arrangement. Offices in Guadalajara, Mexico City (CDMX), Monterrey, Aguascalientes, Ensenada, or Mérida.

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