NetDocuments Administrator

We invite you to review our current business services professionals openings to learn about the opportunities available across the firm. About Us Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients’ legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world’s major financial centers. The Opportunity We are seeking a NetDocuments Administrator to join our Firm. This position will be based in our White Plains office (hybrid). The NetDocuments Administrator is responsible for the administration, configuration, maintenance, and support of the NetDocuments cloud-based Document Management System (DMS). This role ensures optimal system performance, secure user access, seamless integration with enterprise applications, and compliance with organizational policies and legal or regulatory requirements. Administer and maintain the NetDocuments platform, including cabinets, workspaces, profiles, templates, and system settings. Configure and manage security policies, user roles, groups, and access permissions. Monitor system performance, troubleshoot issues, and implement solutions to ensure system reliability and availability. Perform system maintenance, upgrades, and configuration changes as needed. Provide technical support for NetDocuments users across the organization. Diagnose and resolve system, access, and application integration issues. Develop, maintain, and deliver documentation, training materials, and best practice guides. Conduct training sessions for power users and administrators. Collaborate with IT teams to integrate NetDocuments with enterprise applications. Support and maintain API-based integrations, workflows, and automation solutions. Identify opportunities to improve business processes through automation and system enhancements. Administer document retention policies, audit trails, and governance controls. Ensure compliance with organizational policies, legal requirements, and regulatory standards. Maintain metadata standards and document lifecycle management processes. Support information governance and records management initiatives. Serve as the primary liaison with NetDocuments Support and account representatives. Coordinate issue resolution, product updates, and enhancement requests with the vendor. Monitor software licensing, usage, renewals, and user provisioning. Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others. Manages Firm resources responsibly. Complies with and understands Firm operation, policies, and procedures. Performs other related duties as assigned. Qualifications Knowledge of Microsoft Office 365, NetDocuments, and current Windows OS Experience with scripting or automation technologies such as PowerShell, NetDocuments REST APIs, NetDocuments Toolkit Strong understanding of document management principles, information governance, metadata, and security best practices. Experience with Single Sign-On (SSO), Active Directory, Microsoft Entra ID (Azure AD), and cloud-based application integrations. Knowledge of compliance and information governance frameworks Knowledge of relevant firm computer software programs, with the ability to learn new software and operating system Knowledge of general testing procedures and methodologies Familiarity with software architecture and development processes Excellent documentation and reporting skills Demonstrates effective interpersonal and communication skills, both verbally and in writing Demonstrates close attention to detail Excellent analytical, troubleshooting, organizational, and planning skills Ability to handle sensitive matters and maintain confidentiality Ability to handle multiple projects and shifting priorities Ability to handle sensitive matters and maintain confidentiality Ability to organize and prioritize work Ability to work well in a demanding and fast-paced environment Ability to work well independently as well as effectively within a team Ability to use discretion and exercise independent and sound judgment Flexibility to adjust hours and work the hours necessary to meet operating and business needs Education and Experience High School diploma or equivalent Minimum of three years of experience administering NetDocuments or a comparable document management system. Experience supporting legal operations, law firms, or professional services organizations. Culture & Life at Skadden What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals. Benefits The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life. Competitive salaries and year-end discretionary bonuses. Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits. Generous paid time off. Paid leave options, including parental. In-classroom, remote, and on-demand learning and professional development opportunities. Robust well-being classes and programs. Opportunities to give back and make an impact in local communities. For further details, please visit: https://www.skadden.com/careers/staff/employee-benefits The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law. Salary Details $120,000 - $135,000 EEO Statement Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking. Applicants who require an accommodation during the application process should contact Alex Taylor at (212) 735-2176. Skadden Equal Employment Opportunity Policy Skadden Equal Employment Opportunity Policy Applicants Have Rights Under Federal Employment Law Applicants Have Rights Under Federal Employment Law ​ In accordance with the Transparency in Coverage Rule, click here to review machine-readable files made available by UnitedHealthcare: Transparency in Coverage