NetSuite ERP and Coupa Business analyst

Job Title: Senior Analyst, Corporate Applications Reports To: Associate Director, Corporate Applications Employment Type: C2H Workplace Type: Remote JOB OVERVIEW We are seeking a Senior Business Analyst with strong hands-on experience in NetSuite ERP and Coupa to support and optimize business processes across Finance, Procurement, Supply Chain, and R&D operations within a pharmaceutical environment. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring system solutions are compliant, scalable, and aligned with regulatory requirements. KEY RESPONSIBLIITIES Business Analysis & Stakeholder Engagement • Partner with Finance, Procurement, Supply Chain, and Compliance teams to gather, analyze, and document business requirements. • Translate business needs into functional specifications for NetSuite and Coupa implementations and enhancements. • Lead process mapping, gap analysis, and future-state design initiatives . NetSuite (ERP) • Serve as a functional expert for NetSuite modules including: o Financials (GL, AP, AR, Fixed Assets) o Procure-to-Pay (P2P) o Order-to-Cash (OTC) o Inventory & Supply Chain • Configure and support workflows, saved searches, reports, roles, and permissions. • Support integrations with Coupa, banking systems, and third-party applications. • Assist with month-end, quarter-end, and audit activities . Coupa (Procurement & Spend Management) • Act as a hands-on functional lead for Coupa: o Requisitions, PO, Invoicing, Expenses, and Supplier Management • Troubleshoot integration issues between Coupa and NetSuite . • Drive process improvements to enhance P2P efficiency and controls. Compliance & Validation (Pharma / Life Sciences) • Ensure systems and processes align with SOX, GxP, and internal controls. • Support system validation documentation (e.g., requirements, testing, traceability). • Participate in audits and inspections as needed. Testing, Deployment & Support • Lead UAT planning and execution , defect management, and sign-off. • Develop training materials and conduct end-user training. • Provide post-go-live support and continuous improvement. QUALIFICATIONS Ideal Profile (Must-Haves) • Bachelor’s degree in Business, Finance, Information Systems, or related field . • 7+ years of experience as a Business Analyst, preferably in pharma or life sciences. • Hands-on functional experience with NetSuite ERP (minimum 3–5 years). • Hands-on experience with Coupa (Procurement, Invoicing, Expenses). • Strong understanding of Finance and Procure-to-Pay processes . • Experience with system integrations (NetSuite–Coupa strongly preferred). • Excellent documentation, communication, and stakeholder management skills. Preferred Qualifications (Nice-to-Haves) • Experience in public or pre-IPO pharmaceutical/biotech companies . • Knowledge of GxP, SOX, and validation frameworks . • NetSuite or Coupa certifications. • Familiarity with middleware (e.g., Workato, Boomi). Key Competencies • End-to-end ERP & P2P process expertise • Strong analytical and problem-solving skills • Ability to manage multiple initiatives in a fast-paced environment • Detail-oriented with a strong compliance mindset • Excellent written and verbal communication This is a remote position. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.