NetSuite Functional and Operations Lead

Job Title: NetSuite Functional and Operations Lead

About the Client: Our client delivers engineered manufacturing solutions through a global manufacturing network. Their teams coordinate engineering, purchasing, supply chain, quality, inventory, and customer delivery across regions. NetSuite is central to how they manage this work.

Overview: The role owns day-to-day NetSuite administration, functional customization, and user support while improving system reliability, documentation, and data readiness for AI-enabled capabilities. You will initially execute an established improvement backlog, with increasing ownership of functional discovery and solution design. This Philippines-based remote role requires meaningful overlap with teams in the United States, Türkiye, and China, with a flexible schedule and agreed regional collaboration windows.

Responsibilities:

• Administration and access. Maintain settings, custom fields, forms, records, SuiteFlow workflows, roles, and permissions within approved controls.

• User support and system health. Investigate functional issues, communicate clearly with users, coordinate technical resolution, and reduce repeat incidents through root-cause analysis and lasting improvements.

• Improvement delivery. Execute approved backlog priorities, making progress, dependencies, and issues visible to Rabia and stakeholders.

• Customization review. Document the purpose, ownership, usage, and dependencies of existing customizations. Recommend simplification or retirement where appropriate. RFQ customizations are excluded from the initial scope.

• AI and data readiness. Assess master data quality, consistency, completeness, and structure. Coordinate controlled cleanup with business data owners, maintain definitions, and partner with the Technical Lead on functional prerequisites and acceptance criteria for approved AI use cases.

• Reporting and forecasting. Maintain trusted saved searches, dashboards, and operational reports. Help Business and Sales teams adopt NetSuite Opportunities, configure forecasting features, and establish dependable forecasting reporting.

• Business readiness and execution. Support iRBT with views showing what is ready, at risk, or requires action. Support OTO through functional configuration, dashboards, reporting, automation, and ongoing optimization of departmental processes.

• Documentation and controlled changes. Keep configuration records and procedures current. Test in the sandbox, support user acceptance testing, and coordinate approved releases with the Technical Lead.

Qualifications:

• Demonstrated independent ownership of a complex NetSuite environment is essential. Eight or more years of substantial NetSuite experience is preferred, but capability and proven ownership matter more than tenure alone.

• Strong hands-on skills in administration, functional configuration, customization, SuiteFlow, saved searches, dashboards, custom records, fields, forms, roles, and permissions.

• Ability to investigate complex functional issues, identify root causes, and deliver practical, maintainable improvements with limited supervision.

• Experience with data imports, validation, reconciliation, master data quality, and controlled cleanup.

• Ability to assess customization dependencies and collaborate effectively with developers and integration specialists.

• Experience with sandbox testing, user acceptance testing, release readiness, and change control.

• Clear written and spoken English, strong documentation skills, sound judgment, and effective remote collaboration.

• Manufacturing, supply chain, inventory, and work-order experience is strongly preferred. Relevant NetSuite certification and experience with sales opportunities, forecasting, or AI data readiness are also valuable.

Schedule: To Be Determined

Setup: Remote / WFH

Why Join STAFFVIRTUAL?

• Competitive compensation and benefits package

  • HMO Day 1 + FREE dependent coverage

  • Allowances

  • Attendance bonus

  • Paid time offs

• Company-provided work setup (laptop, monitor, accessories)

• Training, career growth, and global exposure

• A collaborative and supportive team culture

If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, we'd love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!