Network Administrator

Network Administrator

About Company

Samaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic, compassionate, and personal service in the name of Christ to enable and inspire members to provide for one another’s medical needs through prayer, encouragement, and financial support.

From demonstrating Christ-centered compassion to modeling best practices in health care sharing, Samaritan Ministries is committed to keeping Jesus at the center of everything we do. The way we interact with our colleagues and engage with our members is a testament that we are ultimately serving Christ and His Kingdom.

Summary

To serve the members of Samaritan Ministries International (SMI) by assisting in the implementation and operation of the services that support the daily operation of Samaritan Ministries.

Competencies

• Telecommunications Network
• Infrastructure
• IT Support Troubleshooting
• Fostering Communication
• Problem Solving
• Creativity and Innovation
• Acting with Integrity, Empathy, and Compassion
• Collaborating with Others
• Pursuing Excellence
• Neighbor Focus

Key Responsibilities

• Ensure network security and connectivity
• Document the configuration and technical procedures of the network environment
• Plan, develop, and support network and server infrastructure including documentation
• Continuously maintain and improve network performance
• Create network implementation plans and network diagrams
• Coordinate and execute upgrades to network software and hardware
• Participate in the evolution of the network by implementing new applications and hardware
• Provide technical support and problem resolution services to network workstations and related equipment
• Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts
• Perform a variety of network problem analysis and monitoring tasks, monitor network management systems and respond appropriately to user requests and problems

Qualifications and Experience

• Two-year degree from an accredited university or the equivalent combination of education and experience.
• CCNA
• Border Gateway Protocol (BGP) (Intermediate)
• Cisco Systems Products (Intermediate)
• Domain Name System (DNS) (Intermediate)
• Enhanced Interior Gateway Routing Protocol (EIGRP) (Intermediate)
• Computer Hardware (Intermediate)
• Hypertext Transfer Protocol Secure (HTTPS) (Intermediate)
• Intrusion Detection System (IDS) (Intermediate)
• Multiprotocol Label Switching (MPLS) (Intermediate)
• Open Shortest Path First (OSPF) (Intermediate)
• Routing Protocols (Intermediate)
• Microsoft SharePoint (Intermediate)
• Secure Sockets Layer (SSL) (Intermediate)

Additional Information

• Tasks are normally conducted in a regular office environment, requiring use of computer and mouse and other standard office equipment. Staff usually remain in a stationary position, often standing or sitting for prolonged periods. If an other than on-location work situation is approved (i.e. hybrid or remote), the employee must work in an appropriately professional and secure environment.
• Staff will observe safety principles while performing the duties of the position.
• May need to lift and move items up to 35 lbs on occasion.
• Staff must perform work in a dedicated space that is free from distractions and interruptions, where others cannot view their work or overhear conversations.
• Remote Staff must have an approved internet speed, latency, and jitter by the SMI IT Department.
• Staff will be provided with equipment that is necessary for the position, and the equipment is unable to be used for non-business uses.
• Remote staff are unable to operate as a primary caregiver while working remotely. ***Primary caregiver is defined as when a staff member is operating as the primary responsible person in a home with children under age 14 or providing care to anyone needing intermittent or constant attention and/or supervision.
• Staff are encouraged to keep cameras on during virtual meetings to foster engagement, enhance communication, and strengthen team rapport.
• Disclaimer: This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in the classification. Work hours are standard during the workweek (Monday - Friday) with potential, but rare, need for evening or weekend work.
• This position requires an active commitment to the mission and values of SMI. In the course of performing job duties, the employee will act in a manner that is Christ-honoring as well as Christ-like, demonstrating a personal Christian faith and witness in all interpersonal interactions.