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United States
Work type
Hybrid
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Under limited supervision, responsible for managing the more complex network systems and resolving network problems.
  • Manages the design, implementation and troubleshooting of all institutional LAN/WAN networks, and associated network hardware and software technology components.
  • Monitors and troubleshoots Cisco network switches, multiplexers, hubs and routers,wireless devices such as WLC's, using remote monitoring tools.
  • Troubleshoots problems and outages; schedules and implements patches, upgrades, hot fixes, and security configurations.
  • Secures network system by enforcing policies; defining and monitoring access.
  • Oversees processes for network security measures.
  • Selects, develops and implements network management applications for Internet components.
  • May assist senior management to assess and plan future network needs; recommends standards, specifications and methodologies for network operations.
  • Performs all other duties as assigned.
  • Experience directly related to LAN\WAN implementations, troubleshooting using Cisco switches and routers, wireless controllers, and Access Points and using related software tools such as Cisco Prime, D-NAC, etc.
  • Self-motivated and willing to take on new challenges with the ability to solve problems with creative solutions and work well in a team environment.
  • Strong network trouble shooting skills to include identifying problems, determining root cause, and timely resolution.
  • Ability to learn new technologies and work with teams to provide input on improvements to existing processes and systems.
  • Strong oral and written skills.

Education:

  • Bachelor's Degree degree in Computer Science or related field is required.

Experience:

  • Five (5) years of related experience is required.

Preferred Experience:

  • Administering Cisco Call Manager/Cisco Unity/Cisco Contact Center Express.
  • Experience with Cisco Unified Border Element Routers (CUBE).
  • Experience with SIP trunks.
  • Experience with Voice Gateways.

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