Network Design Engineer

Provide project engineering support and coordination for the transition of services from existing telecommunications and long haul communications circuits and services DITCO-provided leased contracts, ensuring technical feasibility. Perform desktop liaison functions between DISA, DITCO and contractor elements associated with transition processes. Evaluate configuration and/or provisioning solutions proposed in response to specific requirements. Assist with technical decisions and propose alternate solutions or options as necessary. Help write technical requirements that will be included in agency transition plans and Performance Work Statements (PWS) for various Department of Defense (DoD) government agencies.

Key Tasks and Responsibilities

· Utilize existing transition databases, multiple government systems and tools, and commercial vendor tools and reports to capture, validate, track, and maintain inventory of existing network circuits (e.g. MPLS, Internet, Private Line, ISDN, Phone Numbers, etc.) that need to transition off legacy contracts and transition to new ones.

· Become familiar with GSA’s Enterprise Infrastructure Solutions (EIS) contract and other available services DITCO offers.

· Determine best technical solution and options for customers based on their requirements.

· Assist in writing content for customer Performance Work Statements, pricing spreadsheet and related contract documents to identify their specific network requirements; advise agencies or customers on options as well as transition planning activities.

· Review technical proposals and pricing from leased vendors (Verizon, AT&T, etc.); review documents for technical accuracy; work with DITCO, government customers, and vendors on resolving any applicable discrepancies.

· Assist government customers and transition team members in managing, planning, and coordinating the scheduling of new service installations and cutover dates for each service.

· Telephonically participate in conference bridge calls during each cutover, help resolve impediments, and issue amended documentation as required. Analyzes customer network requirements and provides network solutions to achieve customer desires

· Assist TSR (order) writing teams in providing QA/QC review of orders; provide technical answers and support for junior team members.

Education & Experience

· Bachelor’s degree or 8 years related experience in related field can substitute for formal education.

· Requires knowledge of telecommunications circuits and Wide Area Networking (WAN) services.

· Requires excellent communication and customer service skills to include Microsoft Office (specifically Excel and Word)

· Knowledge of Voice over IP (VoIP) and UC (Unified Communications) technologies and the migration of traditional analog/digital (TDM based) voice service to Internet Protocol (IP) based service – highly desired.

· Knowledge of DISA and DITCO operations and processes - highly desired.

Certifications

· None required.

Security Clearance

· US Citizenship is required.

· Candidates must undergo a favorably adjudicated National Agency Check with Inquiries (NACI) as a condition of employment.

Other

· Travel is not expected or routine but may on rare occasions travel to customer/agency location to meet and discuss network projects.