Network Engineer Monitoring & Observability, with experience in SolarWinds

Network Engineer Monitoring & Observability, with experience in SolarWinds Enviar solicitud Para un importante cliente buscamos un Ingeniero de redes. A Service is requested for Network Engineer. This service must deliver the evolution of technical solutions present in the technological environment of IT OPS The activities that are included within this service are: The Network Monitoring Engineer will be fully dedicated to network monitoring and observability initiatives, focusing on the monitoring of network electronics and services (DC, WAN, campus, cloud connectivity). This role is project ‑ oriented and hands ‑ on, supporting the design, deployment, migration, and operationalization of monitoring platforms such as NetScout, SolarWinds, ThousandEyes, Cisco DNAC, and FortiAnalyzer, as well as their integration into Verisure’s ITSM and alerting ecosystem. KEY RESPONSABILITES: Design and implement end ‑ to ‑ end network monitoring covering traffic, performance, availability, and service KPIs. Deploy and evolve network monitoring platforms, including:NetScout for real ‑ time traffic analysis and service performance monitoring (DC Pozuelo & Yécora). SolarWinds as the strategic platform replacing Entuity for network and infrastructure monitoring. ThousandEyes for user experience, Internet, SaaS, and cloud path visibility. Cisco DNAC for campus network visibility and assurance. FortiAnalyzer for firewall analytics, logs, and security ‑ related network visibility. Project Delivery & Migration Participate actively in RFPs, PoCs, and tool selection processes related to network observability. Lead or support migrations from legacy tools (e.g., Entuity) to modern monitoring platforms. Define monitoring standards, dashboards, alert models, and service profiles aligned with business ‑ critical services (DNS, DHCP, connectivity, security, etc.). Integration & Automation Integrate monitoring tools with: ITSM platforms (Jira Service Management) Alerting and on ‑ call tools Collaboration tools (Microsoft Teams) Contribute to automation of alerts, correlations, and root cause analysis, reducing noise and improving MTTR. Operations & Continuous Improvement Act as technical reference for network monitoring within IT Ops. Support troubleshooting of complex and non ‑ obvious network issues (“X ‑ files”) using traffic and performance data. Continuously improve observability maturity, processes, and documentation. General competences Team: Networking Fundamentals Strong knowledge of LAN, WAN, SD ‑ WAN, and Data Center networking. Solid understanding of routing, switching, QoS, latency, packet loss, retransmissions, and TCP behavior. Experience working with firewalls and network security devices (Fortinet, Palo Alto or similar). Monitoring & Observability Hands ‑ on experience with network monitoring or observability tools, ideally including: NetScout SolarWinds (NPM, NCM, NetFlow, Observability) ThousandEyes Cisco DNAC FortiAnalyzer Familiarity with SNMP, NetFlow/sFlow, syslog, APIs, and traffic ‑ based monitoring Platforms & Environments Experience in hybrid environments: on ‑ premises data centers, cloud (AWS / Azure), and SaaS. Understanding of high availability, scalability, and resilience requirements for monitoring platforms. Soft Skills & Mindset Strong analytical and troubleshooting skills. Comfortable working in complex, multi ‑ stakeholder environments. Project ‑ oriented mindset with ability to own initiatives end ‑ to ‑ end. Clear and structured communication skills (technical and non ‑ technical audiences). Proactive, curious, and focused on continuous improvement. English: B2 Ofrecemos contrato indefinido con nosotros. Trabajo hibrido en Madrid Ubicaciones Madrid Estado remoto Híbrido Madrid Mejorar la fidelización de los empleados, reduciendo el absentismo y la rotación de personal. Reforzar el sentimiento de pertenencia del capital humano y, con ello, la motivación e implicación de los trabajadores actuales. Permitir a nuestra organización diferenciarse de la competencia a partir de una propuesta de valor añadido. Por qué Kapres Technology El sector tecnológico es un sector en total evolución y nos demanda cada vez más profesionales cualificados. En Kapres Technology debemos seguir profesionalizando el sector, que continúa en expansión y crecimiento, puesto que es nuestra obligación, para dar el mejor servicio a nuestros clientes, y la mejor formación a nuestro equipo técnico; creando nuevos modelos de interacción con nuestros clientes y nuestros profesionales. Acerca de Kapres Technology, S.L. Nuestra gran dedicación, capacidad de innovación y calidad de servicios durante más de 20 años de experiencia nos ha permitido convertirnos en un referente en soluciones TIC. La excelencia en el trato y en los servicios al cliente está basada en un gran equipo de profesionales especializados en cada una de las ramas de trabajo, actualizados en las últimas novedades y cuya meta es siempre la satisfacción de nuestro principal activo: Nuestro Equipo Humano y Nuestros Clientes