Relomote
Bushwise logo

Night Responder

BushwiseCustomer Support
Hiring from
Probably Worldwide
Work type
Remote
Posted

622,080 remote jobs, straight from company career pages

100% free · New jobs every minute

Show job description

Job Description

This is a remote position.

NOW HIRING | NIGHT RESPONDER


Bushwise | Remote Role
Ideally based in Hoedspruit


Are you an excellent communicator who loves wildlife, works well independently, and thrives on responding quickly to enquiries?

Bushwise is looking for a female Night Responder to ensure no new wildlife course lead waits for a response simply because they enquired outside normal business hours.

This is a First Responder Night role, supporting the lead queue when the daytime First Responder is off shift, on leave or unavailable.

YOUR ROLE

You’ll be the first point of contact for prospective Bushwise students, providing warm, accurate and personalised responses while moving each lead towards the next step — whether that’s a call, booking or application.


Key responsibilities include:
Monitor and claim new leads throughout your shift
Respond promptly via WhatsApp, voice notes, email and phone
Personalise responses and ask the right qualifying questions
Accurately update Salesforce/lead records and log every interaction
Schedule calls and create clear follow-up tasks
Manage the required follow-up cadence across different channels
Hand qualified leads over to the Admissions Lead
Stay involved until the Admissions Lead has made contact
Keep lead statuses and reasons for uncontactable/nurtured leads up to date



Advantageous:
• Passion for wildlife and the African bush
• Understanding of field guide training/courses
• Experience with Calendly or similar scheduling platforms
• Experience dealing with international students or gap-year enquiries


We’re looking for someone who is:


Warm, professional and enthusiastic
Friendly without being pushy
A clear, plain-language communicator
Honest and detail-oriented
Comfortable working independently during evening/night hours




Requirements

WHAT WE’RE LOOKING FOR


Essential:
• Fluent, warm spoken and written English
• Excellent phone and voice-note communication skills
• Comfortable working with Salesforce, WhatsApp, shared inboxes and lead queues
• Exceptional attention to detail
• Able to work independently and prioritise effectively
• Strong understanding of international time zones and cultural differences
• Reliable, organised and able to follow processes accurately
• Willing to escalate when unsure rather than guess

Benefits


Start date: ASAP
Salary: up to R10,000 per month, depending on experience
Working Hours: Saturday – Wednesday, 4:00pm – 1:00am
(Includes a 1-hour dinner break)




Similar jobs

Apply for this job100% free