NOC Support Engineer
- Hiring from
- China
- Work type
- Hybrid
- Posted
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About Us
At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators.
As the Architects of Change™, we combine global expertise with local insight to help organisations accelerate their journey toward becoming AI-ready enterprises. With 7,000+ professionals across 30 territories and more than 10,000 clients worldwide, we deliver lifecycle services across cloud, connectivity, collaboration, cybersecurity, and managed services — providing real-time visibility and intelligence across our clients' digital ecosystems.
You'll belong as part of a collaborative regional team embedded within a global organisation. You'll grow through hands-on experience with the world's leading technology partners, supported by investment in certifications, consulting capability, and cross-border opportunity. And you'll thrive in a culture built on inclusion, trust, and continuous improvement.
Logicalis is proud to be a Great Place to Work® Certified™ organisation across multiple APAC markets — because the commitment we bring to our clients belongs equally to our people.
Join us and help shape the future of technology across APAC.
NOC Support Engineer
Stationed in Guangzhou and remote work for Hong Kong projects.
Responsibilities:
- provide 7x24 Network monitoring
- 1st tier Network support
- Alert monitoring
- Raise ticket if have incoming queries and pass to 2nd tier support
- Reply emails to customer
- Follow standard procedure to generate data and report
Working hours: 12 hours per day, 4 working days per week during Friday to Monday, 8am-8pm
Requirements:
· Degree holder
· in telecommunications, information technology, computer science or related discipline
· Holder of Cisco CCNA will be advantage
· Preferred with 1-2 year(s) of work experience in IT or telecommunication industry
· knowledge of networking technologies including switching, routing, firewall will be advantage
· Good command of spoken and written English and Chinese
Interested applicants are invited to apply via our careers portal. Only shortlisted candidates will be notified.
As part of our recruitment process, we collect and process personal data relating to job applicants. By submitting your application, you consent to the collection, use, and/or disclosure of your personal data in accordance with our Data Protection Notice for Job Applicants.
At Logicalis, we are committed to creating a diverse and inclusive workplace where everyone can thrive.
About Us
Logicalis is an international solutions provider of digital services currently accelerating the digital transformation of its 10,000 customers around the world.
Through a globally connected network of specialist hubs, sector-leading experts (in education, financial services, government, healthcare, manufacturing, professional services, retail and telecommunications) and strategic partnerships (including Cisco, Microsoft, HPE, IBM, NetApp, Oracle, ServiceNow, and VMware), Logicalis has more than 6,500 employees focused on understanding customer priorities and enhancing their experience.
As Architects of ChangeTM, Logicalis’ focus is to design, support, and execute customers’ digital transformation by bringing together their vision with its technological expertise and industry insights. The company, through its deep knowledge in key IT industry drivers such as Security, Cloud, Data Management and IoT, can address customer priorities such as revenue and business growth, operational efficiency, innovation, risk and compliance, data governance and sustainability.
Logicalis Group, with annual revenues of $ 1.5 billion annually, maintains operations in Europe, North America, Latin America, Asia Pacific and Africa and is part of Datatec Group, which is listed on the Johannesburg Stock Exchange (JSE:DTC), with revenues of more than $ 4.1 Billion.
