O2C Specialist

Function: Finance & Accounting / Global Business Services

Experience: 3-5 yrs

Location: Hyderabad & Hybrid work (3 days in office)

Job Type: Full-time, mid day shift – 2-11pm

Position Summary

We are seeking an experienced Finance professional with strong hands-on expertise in the Order-to-Cash (O2C) cycle, specifically focusing on Accounts Receivable (AR), SAP financial modules, and AR-related cost dynamics.

The ideal candidate will manage and streamline end-to-end receivables management, evaluate cost parameters associated with credit, collections, and bad debt, and leverage SAP to optimize cash flow metrics (DSO, cash conversion cycle). Experience in hands-on cash collection and cash application is highly desirable.

Key Responsibilities

1. Accounts Receivable & O2C Management

• Oversee sub-ledger accounting, customer billing validation, aged receivables tracking, and credit risk management within the O2C ecosystem.
  

• Manage high-volume cash application and matching processes, ensuring accurate allocation of incoming payments, unapplied cash resolution, and deduction management.
  

• Drive proactive cash collection, engaging directly with key client portfolios to resolve outstanding balances and dispute resolution.
  

2. Financial Analysis & Cost Accounting

• Track, analyze, and report on costs directly impacted by or associated with AR, including bad debt reserves, write-offs, cost of credit/financing, merchant processing fees, and collection agency costs.
  

• Monitor key performance metrics (DSO, Days Sales Outstanding; CEI, Collector Effectiveness Index; Unapplied Cash Ratio) and translate operational data into meaningful cost-impact insights for executive leadership.
  

• Partner with Commercial and Sales Operations teams to analyze customer payment terms, discount costs (early payment discounts), and profitability impacts across customer segments.
  

3. SAP & Systems Operations

• Utilize SAP (FI-AR / FSCM) extensively to execute daily ledger operations, generate aging reports, process journal entries, and reconcile general ledgers (GL).
  

• Ensure seamless data flow between sales orders, billing documents, sub-ledger accounts, and bank interfaces in SAP.
  

• Participate in process optimization, system enhancements, and standard operating procedure (SOP) documentation within the SAP environment.
  

Required Qualifications & Experience

• Education: Bachelor’s or Master’s degree in Finance, Accounting, Commerce, or related financial disciplines.
  

• Experience: 4–8+ years of core Finance experience within Order-to-Cash (O2C), Accounts Receivable, or shared services environments.
  

• Technical Expertise: Hands-on proficiency in SAP (FI-AR module; exposure to SAP FSCM or S/4HANA is a plus).
  

• Domain Expertise: Solid understanding of financial accounting principles, AR cost tracking, credit control, bad debt provisioning, and bank reconciliation.
  

• Operational Skills: Direct experience in cash application (lockbox, automated feeds) and direct cash collections/duties is highly preferred.
  

• Tools: High proficiency in MS Excel (advanced formulas, pivot tables, financial modeling) and financial reporting tools.
  

Key Competencies

• Analytical mindset with a sharp focus on financial data integrity and cost control.
  

• Strong communication and stakeholder negotiation skills for cross-functional alignment.
  

• Problem-solving approach to resolving complex ledger discrepancies and customer deduction issues.