O2I Credit Assurance Specialist (limited full-time)

What you'll build

Position title: O2I Credit Assurance Specialist (limited full-time)
Location: Prague, CZ
Duration: 12 months + possible prolongation (limited position)
Time schedule: 40 hours/week

You'll autonomously manage the full billing cycle across all lines of business, ensuring alignment with negotiated terms and conditions and proactively resolving billing discrepancies and invoicing errors. Administering SAP contracts end-to-end — reviewing sales opportunities and ensuring accuracy and completeness of contracts and quotes — is central to the role. You'll lead month-end closing activities and execute SOX controls as part of revenue assurance, recommend and implement process improvements to increase efficiency and accuracy, and conduct root cause analysis and deliver solution definitions for any deficiency or gap including business requirements and E2E process documentation. Diligently monitoring all order management subprocesses from fulfilment to off-boarding and decommissioning is part of your accountability.

• Review and process credit creation requests, ensuring that all required information and supporting documentation are complete and accurate.
• Analyze contracts and related documentation to understand the underlying business requirements and establish the appropriate setup for credit creation.
• Validate master data, financial and contractual information to ensure accuracy and compliance with established processes and requirements.
• Review required approvals and coordinate with relevant stakeholders to obtain missing approvals and ensure requests can be processed in line with the applicable approval framework.
• Coordinate closely with cross-functional teams, including Revenue Recognition, Sales, Cash Collections and IT, to tackle issues, clarify requirements and ensure timely completion of credit requests.
• Identify and investigate discrepancies or missing information, proactively following up with the relevant stakeholders to address them.
• Ensure that credit creation activities are performed accurately, skilfully and within agreed timelines, balancing quality and swiftness of execution.
• Support the Center of Expertise by sharing knowledge, best practices and process insights across the team.

What you bring

You have solid, hands-on experience in order management and billing, with proven ability to autonomously manage end-to-end billing cycles, administer complex SAP contracts, and lead compliance, dispute resolution, and revenue assurance activities. Solid expertise in billing cycle management, order booking, month-end closing, ERP systems, SOX controls, and process improvement is required. You operate autonomously, manage multiple order management subprocesses concurrently, and are trusted to perform root cause analysis and deliver solutions for process deficiencies, errors, and gaps.

• 3+ years of relevant experience in O2I, Order Management, Credit Management, Accounts Receivable, Finance Operations or a Shared Service Center environment.
• Previous experience working with end-to-end O2I processes is strongly preferred.
• Advanced English skills, with the ability to communicate effectively in written and spoken English and participate confidently in calls with international stakeholders.
• Bachelor's degree in Finance, Accounting, Business Administration or a related field preferred.
• High attention to detail and a strong focus on data accuracy and quality.
• Top-notch stakeholder management and communication skills, with the ability to work successfully across different teams and functions.
• Experience reviewing contracts, validating data, managing approvals or processing financial requests is a plus.

Where you belong

Global Finance Success (GFS) is part of Global Finance Infrastructure and is responsible for enabling proficiency, effective and high-quality Finance processes through global end-to-end process standards, operational excellence and continuous improvement.

Within GFS, the O2I Credit Assurance supports the end-to-end credit creation process, ensuring that requests are accurately reviewed, properly approved and processed in accordance with established policies, controls and business requirements.

The team connects different Finance and business functions. These are Revenue Recognition, Sales, Cash Collections, and IT. They ensure that credit requests are processed correctly. They also make sure this is done on time.

• Solid organizational and prioritization skills, with the ability to manage multiple requests and deliver results within established timelines.
• Well-developed analytical and problem-solving skills, with the ability to understand and validate information from different sources.
• Forward-thinking and collaborative mindset, with a willingness to follow up, ask questions and drive requests to completion.
• Customer-oriented mindset, with a focus on providing timely and high-quality service to internal stakeholders.

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