Observability Engineer

We are looking for a Senior Observability Engineer in Lisbon who's eager to embark on an exciting new opportunity!

🤩 About KWAN

We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in-house specialists - our People Experience Partners - to guide them through our journey with us.

🚀 What is this challenge about:

• Analyze products and platforms to identify observability and monitoring requirements.
• Define onboarding strategies aligned with architectural, security, and operational standards.
• Design and implement Dynatrace onboarding for new scopes (applications, platforms, cloud services).
• Configure metrics, traces, logs, dashboards, and alerting.
• Integrate multiple technical components and systems into a coherent end-to-end monitoring view.
• Deliver actionable alerts, KPIs, and metrics.
• Contribute to global end-to-end observability views supporting NOC / Global Operations Control.
• Implement automation and workflows to support proactive incident management.

🛠 What we are looking for:

• Proven expertise with Dynatrace SaaS / Managed.
• Strong experience monitoring Azure and/or AWS environments.
• Expertise in Dynatrace GRAIL ingestion and data management.
• Advanced usage of Dynatrace features: DQL, Workflows, Guardians, and Automation & AIOps.
• OpenTelemetry and OpenLLMetry.
• Dynatrace configuration as code using Monaco and/or Terraform.
• Cloud architecture understanding (Azure and/or AWS).

📍 Location and work model

• Hybrid: 3 days/week in the office (Lisboa)

🙌 Some Words From Our Colleagues

“At KWAN, they make sure that I feel comfortable with the client I’m working for and that what I’m doing aligns with my career aspirations.”

- Luis Caldeira, DevOps @ KWAN

👉 Grab this opportunity, apply now! 🤩💪