OFFICE SPECIALIST - Licensings Unit (UMP)

Position Overview

The Office Specialist position is located in our downtown Chicago Office located at 115 S. LaSalle Street, Chicago, IL. This position serves under the direction of the Licensing Unit Manager, and is responsible for reviewing licensing and permit applications submitted to the department, tracking the applications in our online system.

The ideal candidate should also be hard working, able to communicate, and a team player. This unique opportunity offers an exceptional benefits package that includes health insurance, including eye care and dental, Deferred Compensation, life insurance, and retirement. If you desire to become a valued member of a hard-working and respected team and are up for a challenge or a change in your career, please take this opportunity to apply for this rewarding and gratifying position.

Essential Functions

• Assists with the processing of licenses and permits under issued under the Private Employment Agency Act, Nurse Agency Licensing Act, One Day Rest in Seven Act, Child Labor Law, Day and Temporary Labor Services Act, and other acts enforced by the Department.
• Performs paraprofessional tasks to assist with enforcing and administering the Illinois Wage payment and Collection Act, Minimum Wage Law, Child Labor Law, One Day Rest in Seven Act, Nurse Agency Licensing Act, and other Acts administered by the Department.
• Uses a variety of databases and computer systems.
• Assists in maintaining variety of division files, both electronic and hard copies, as required by the various archival schedules.
• Serves as backup to Chicago reception.
• Performs other duties as required or assigned which are reasonable withing the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to two years of secretarial/business college and one year of office experience, or completion of high school and three years of office experience, or three years of independent business experience.
• Requires the ability to keyboard accurately at 30 wpm.
• Qualifying state employees, in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this classification.

Preferred Qualifications

• Two (2) years of experience in a paraprofessional, technical, or administrative support role.
• Two (2) years of extensive experience utilizing Microsoft programs including Excel, Outlook, Word, and SharePoint.
• One (1) year of experience establishing, interpreting and applying policies, procedures, and regulations in a complex organizational setting.
• One (1) year of experience managing a heavy workload while staying organized and meeting deadlines.

Conditions of Employment

• Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
• This position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. This job may require a good deal of walking or standing, or involves sitting most of the time with some pushing and pulling of arm or leg controls.
• Requires completion of a background check and self-disclosure of criminal history.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

The Illinois Department of Labor (IDOL) is one of Illinois' most important and dynamic Agencies. With an annual budget of $27.5 million, and an authorized staff of more than 143 full-time employees, IDOL has the capacity and capability to provide administration and enforcement of over 25 labor and safety laws.

Through enforcement, education, compliance assistance, and community partnerships, IDOL works to protect workers’ wages, welfare, working conditions, and workplace safety while helping employers understand and meet their legal responsibilities. The Department of Labor is committed to fostering safe, fair, and equitable workplaces for all Illinois workers and safeguarding the public through the regulation of amusement rides and to ensure compliance with all other labor standards.