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Officer - Resilience - Emergency Services

Hiring from
Australia
Work type
Hybrid
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  • Part time hours (0.8 FTE), maximum term position until 30 June 2027
  • Adelaide location
  • Hybrid work arrangements

About Red Cross

Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

This position contributes to our strategic impact of supporting communities to prepare for, respond to and recover from disruptive events. This role will focus on delivering school engagement programs, including the Red Cross Pillowcase Workshops, and will be responsible for leading and supporting a team of volunteers to deliver educational sessions in schools.

This role includes hybrid work, generally with 2 days per week in the office including Tuesdays. Work will also be required to be delivered within classroom settings.

What you will bring

  • Experience in facilitating workshops, particularly to children and young people
  • Experience in emergency management, project management or community engagement and/or community development
  • Experience working with volunteers/community members
  • Experience in delivering project/program outcomes
  • Experience supporting communities before, during, or after a disaster

Key Responsibilities

  • Coordinate the delivery of Pillowcase Workshops and other school workshops as required to meet delivery targets, including presenting in school and community engagement sessions as required.
  • Recruit, manage and support volunteers to promote, organise, train and deliver sessions in schools.
  • Develop and manage relationships with key stakeholders i.e. schools, volunteers, community organisations, Red Cross members, volunteers and staff.
  • Ensure monitoring, evaluating and reporting is completed in accordance with existing funding requirements and for quality improvement in service delivery.
  • Plan for future development of session delivery to maximise reach and impact on students, teachers, workplaces, communities and organisations.
  • Support broader Emergency Service Team activities.

Technical Competencies

  • Demonstrated understanding of cultural diversity and ability to engage and build awareness and understanding to other Red Cross staff and stakeholders.
  • Ability to effectively deliver key messages and programs in community settings.
  • Excellent communication and presentation skills (written and verbal).
  • Basic proficiency in MS Office products.
  • Proven ability to develop and deliver training modules.
  • Proven ability to manage volunteers.
  • Excellent organisational skills and ability to prioritise deadlines.
  • Demonstrated capacity to implement projects in line with project management and community development principles, risk management and reporting requirements.
  • General knowledge of school curriculum and ability to develop material according to DFE standards (desirable).

Qualifications/Licenses

  • A Working with Children check is a mandatory requirement for this role.
  • Valid full Australian drivers licence.

Benefits that act for you, while you act for humanity

Work flexibility: Australian Red Cross operates under a flexible and hybrid working model providing you more work/life balance

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Life, Health & Wellbeing: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International.

Career development: Access to ongoing learning, training, and development.

Further information 

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4, salary from $73,829.184 (this amount has been pro-rated for 0.8 FTE)

For additional enquiries, please contact Phoebe Wilson at pwilson@redcross.org.au for a confidential discussion. Please note, email is for enquiries only. Applications must be received online to be considered.

Applications close:  25 November 2026

We will review applications as they come in, and therefore encourage interested applicants to apply early as the closing date for applications may be brought forward.

While we appreciate all interest in our organisation, please note we are not accepting candidate submissions from recruitment agencies or consulting firms on this occasion.

Job reference 13954

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

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