Online Auction and Digital Manager

[ Job Title: Online Auction and Digital Manager Location: Northern Virginia (Hybrid Role) Job Type: Part or Full-Time Company Description: Caring Transitions is the nation's largest and most trusted provider of relocation, downsizing, decluttering, and liquidation of household goods. Regardless of the situation—planned or unexpected—the loss of a loved one or the need to relocate someone can be challenging. The physical challenges and emotional strains can be overwhelming enough without the added stress of life’s unexpected events. Caring Transitions of Northern Virginia offers a streamlined support system to help facilitate a less stressful transition, taking care of the details so you can take care of yourself or a loved one. Our goal is to reduce the stress associated with these life-changing events. Why Work Here? Join our compassionate and mission-driven team as we help seniors and families transition into new homes and liquidate cherished items with care and respect. Every day, we make a difference in people’s lives by preserving memories, simplifying challenging transitions, and supporting those in need. If you're organized, tech-savvy, and want to use your skills for a greater purpose, this role is for you. Position Summary: We are seeking a highly motivated Online Auction and Digital Manager assistant to oversee our online auction operations, help with digital marketing efforts, administrative functions, and social media presence. This is a key role that supports the day-to-day functioning and long-term growth of our business. Substantial growth opportunity. Key Responsibilities: Auction Management: Coordinate and manage all aspects of our online auction process, including item intake, cataloging, photography, and auction setup. Collaborate with team members to ensure accurate and appealing product descriptions and condition reports. Upload and manage auction listings on platforms like CTBIDS, E-BAY and Facebook. Monitor auction progress, manage closing procedures, and support post-auction activities such as invoicing, pick-up and shipping. Bonus for help developing new and current marketing initiatives. Digital and Web Management: Help maintain and update company websites with current inventory, auction dates, and promotions. Optimize listings and site content for SEO and user experience. Work with design and marketing tools to ensure high-quality digital presentations. Track website and auction performance using analytics tools provided prepare reports. Administrative Support: Provide general administrative support assistance to the leadership teams when called upon, including scheduling, file organization, and data entry. Help maintain internal databases, customer contact lists, and client records. Assist with shipping logistics, vendor coordination, and client communications. Help answer phones, respond to emails, and support client inquiries in a timely and professional manner. Social Media Management: Plan, create, and publish engaging content across platforms such as Instagram, Facebook, google and LinkedIn. Promote upcoming auctions, estate sales, highlight featured items, and share client success stories. Engage with followers, become an influencer, respond to comments/messages, and grow our online community of interest. Monitor analytics to refine content strategy and maximize engagement. Qualifications: 2+ years of experience in online auctions, digital marketing, or administrative coordination (experience in art/antiques or resale industry is a plus). Proficient in other auction platforms, CMS, social media tools, and Microsoft Office Suite. Strong written and verbal communication skills. Experience with social media marketing and content creation. Exceptional organizational skills and ability to manage multiple projects simultaneously. Comfortable working both independently and in a team environment. Based in or able to commute to Northern Virginia (hybrid schedule available). Preferred Skills: Knowledge of art, antiques, vintage, or collectibles is desirable. Experience using CRM, inventory and/or project management systems desirable. Basic photo editing or photography experience. Understanding of SEO and web traffic metrics. Compensation & Benefits: Competitive salary and bonus based on experience Flexible hybrid schedule, either in-office or remote Supportive team environment Opportunity to make a meaningful impact on people’s lives Opportunity to rapidly advance through positions of increased responsibility. To Apply: Please submit your resume, a short cover letter, and any relevant portfolio or social media samples to be considered. Send to: Terry Kern Caring Transitions of Northern Virginia [email protected]