Operational Performance Specialist (m/w/d)

Role Summary:

As Operations Performance Specialist (m/w/d), you will drive operational excellence and business performance across multiple European markets. By analyzing operational, commercial, and financial performance, you will identify improvement opportunities, optimize and standardize processes, and lead cross-functional initiatives to increase efficiency, scalability, and transparency.

We want you to:

• Analyze operational, commercial, and financial performance, identify root causes of inefficiencies, and implement measurable improvements.
• Conduct financial analyses to quantify business impact, evaluate opportunities, and support strategic decision-making.
• Develop and maintain KPI dashboards and performance metrics to monitor operational health and support data-driven decision-making.
• Own and drive operational improvement initiatives across multiple markets, increasing efficiency, scalability, and business performance.
• Standardize processes and establish scalable operating procedures to ensure consistency and transparency across markets.
• Act as the interface between Operations and Product/IT teams, translating business needs into system enhancements and process automation.
• Lead cross-functional projects and change initiatives, ensuring the successful adoption of new tools, processes, and ways of working.

About you:

• Bachelor's or Master's degree in Business Administration, Engineering, Information Systems, Supply Chain Management, or a related field.
• 3+ years of experience in Operational Excellence, Process Improvement, Management Consulting, Logistics Optimization, or Business Transformation.
• Strong analytical skills with a proven ability to turn data into tangible business improvements.
• Hands-on experience with Power BI, Tableau, SQL, ERP systems, or comparable business intelligence and operational tools.
• Excellent project management and stakeholder management skills, combined with a pragmatic, execution-oriented mindset.

Rewards and Benefits

• A competitive salary and benefits package.
• Flexible working time: Position is open to both full-time (100%) or part-time (80%). We welcome applications for both.
• Hybrid remote working policy and flexible working hours.
• Monthly mobility allowance.
• Car sharing and family lease mobility program.
• Complimentary daily lunch at our canteen and subsidized breakfast options.
• Complimentary gym access and the opportunity to join various sporting clubs.
• Family Support Programs.
• Capital Forming Benefits Support.
• Highly international working environment.