Operational Resilience

End Date

Thursday 12 November 2026

We Support Flexible Working – Click here for more information on flexible working options

Flexible Working Options

Hybrid Working

Job Description Summary

Operates as a functional specialist to support the wider group through leading assigned teams as appropriate.
Will have significant and in depth knowledge of ensuring the group’s current and future resilience, to meet both customer needs and regulatory requirements, developing Operational Resilience strategy, framework and capability, scenario exercising, and accountability through appropriate governance, including business continuity management, incident assessment and response.

Job Description

Grade - E

Years of experience - 10+ Years

Manages the development and/or operation of knowledge management system with guidance from senior colleagues.
Delivers outcomes by managing others and working within established systems.
Identifies shortcomings and suggests improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management programme with guidance from a project/programme manager.
Conducts research using primary data sources and selects relevant information to enable analysis of key themes and trends.
Delivers required outcomes by managing day-to-day relationships with contract service providers and working within an established contract management plan.
Tracks progress and reports variances to more senior colleagues while working within established finance systems.
Develops personal capabilities using existing formal and informal training opportunities, while also coaching others as required.
Delivers required outcomes by working within an established project management plan.
Plans and coordinates testing and inspection of products and processes, then implements and monitors the effectiveness of corrective actions and/or continuous improvement initiatives.
Sets short term objectives and helps manage the performance of direct reports by working within performance management systems.
Supervises others to deliver prescribed operational outcomes while working within established systems.

About Us

We're Lloyds Technology Centre*, a tech and data company located in Hyderabad, India. We're part of Lloyds Banking Group, a leading provider of financial services in the UK and the UK's largest digital bank, with more than 27 million customers.

We're changing financial services, and we want you to join us. With market-leading people practices and great opportunities for career and skills growth, we are committed to creating an exceptional colleague experience that is welcoming for all. Join us!

*Lloyds Technology Centre does not offer financial services in India.

Need Help?

Should you wish to contact us for any reason, please email us at: indiarecruitment@lloydsbanking.com

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