Operations Analyst

Position: Operations Analyst Location: Remote Compensation: $30 $50 per hour (based on experience) Employment Type: Full-Time Department: Operations & Strategy Industry: Logistics & Haulage Company: Nexa Ride Express About Nexa Ride Express Nexa Ride Express is a modern logistics and haulage company redefining the way freight is transported across the country. With a strong emphasis on operational excellence and intelligent systems, we serve businesses with speed, reliability, and precision. As we continue to scale our nationwide freight network, we're seeking analytical minds who can help us optimize the engine behind it all our operations. Position Summary We are looking for a data-savvy, results-driven Operations Analyst to support the analysis, reporting, and optimization of Nexa Ride Express logistics operations. In this role, you'll dive deep into performance metrics, shipment trends, driver behavior, and operational workflows turning raw data into actionable insights that power smarter decisions across the company. You'll work closely with the operations, finance, and dispatch teams to build dashboards, recommend optimizations, and improve efficiency across our freight lifecycle. If you're passionate about data, process, and impact this is your seat at the table. Key Responsibilities Operational Performance Analysis Analyze day-to-day operational metrics including delivery times, route efficiency, load fulfillment, fuel usage, and cost per mile. Identify patterns, inefficiencies, or anomalies in our freight network and propose data-backed solutions. Create, manage, and maintain dashboards that track KPIs across departments (dispatch, fleet, fulfillment, etc.). Logistics Optimization Evaluate driver performance and fleet utilization to inform scheduling, route planning, and asset deployment. Collaborate with dispatch to improve load assignments and reduce delivery delays or missed pickups. Analyze customer delivery data to improve SLA performance and satisfaction. Process Improvement Map and refine key operational workflows to eliminate bottlenecks. Monitor system inputs for inconsistencies or process breakdowns. Work cross-functionally to implement automations, SOPs, and software optimizations. Reporting & Strategy Prepare weekly and monthly operations reports for leadership and key stakeholders. Assist in forecasting demand, driver coverage needs, and freight volume fluctuations. Support strategic initiatives (e.g., market expansion, software migration, new partner onboarding). Requirements 25 years of experience as an Operations Analyst, Logistics Analyst, or Data Analyst (preferably in transportation, supply chain, or tech-enabled operations). Strong proficiency in data analysis tools (Excel/Google Sheets, SQL, Tableau, Power BI, etc.). Familiarity with logistics tech platforms (e.g., TMS, Samsara, Motive, Onfleet) is a plus. Deep understanding of logistics KPIs and operational metrics. Excellent critical thinking, presentation, and communication skills. Strong ability to work independently and remotely, with a results-oriented mindset. Preferred Qualifications Background in freight, haulage, last-mile delivery, or supply chain analytics. Experience working with Python or R for data analysis. Knowledge of U.S. trucking regulations, freight rates, and geographic delivery patterns. Compensation & Benefits Pay Range: $30 $50 per hour Remote Flexibility: 100% remote, flexible scheduling Career Growth: Join a fast-growing team with long-term advancement opportunities Health & Wellness Benefits: Medical, Dental & Vision Insurance Mental Health & Counseling Support Paid Sick Leave Work Perks: Paid Time Off + Paid Company Holidays Home Office Stipend Company Laptop & Tech Provided Professional Development: Access to analytics courses, certifications & mentorship Cross-training across logistics and tech systems Culture: Mission-driven team focused on performance, innovation, and real-world impact Regular team syncs, strategy reviews, and a supportive leadership style Apply Now Be part of a company where data isn't just numbers its the engine that powers every decision. Join Nexa Ride Express as our next Operations Analyst and help shape the future of smart logistics.