Operations and Advisory Coordinator

Department / Entity: Operations — HIS Envoys Group, LLC Reports To: Operations and Advisory Specialist Location: Colorado Springs, CO or Oakbrook Terrace, IL — In-Person, Hybrid, or Fully Remote, depending on candidate and business needs Position Type: Permanent — Full-time FLSA Status: Non-Exempt Licensing & Registration Requirements: None required at this time. Compensation: $20.00 to $23.50 per hour, non-exempt ($41,600 to $48,880 annualized), commensurate with experience and qualifications. Application Deadline: This position is open until filled and applications are accepted on an ongoing basis. ABOUT THE FIRM HIS Envoys Group, LLC is a faith-driven financial firm committed to helping individuals, families, family offices, businesses, and nonprofits steward their God-entrusted resources for Kingdom impact. We partner with and serve a wide range of individual and institutional clients, including churches, ministries, rescue missions, retreat centers, and values-driven for-profit organizations, providing investment, retirement, and financial consulting solutions that align with Biblical principles. Our team shares a deep commitment to our clients' mission and values. We believe stewardship is a calling, not just a job. HIS Envoys Group is a stewardship company and adheres to the Biblical principle that it all belongs to God, and because it's all HIS, we are stewards of resources that we do not own, but have been entrusted to us to manage (1 Corinthians 4:2). At HIS Envoys Group, professional expertise and Biblical purpose come together. We foster a collaborative, high-performance environment where team members are encouraged to grow, lead, and make a meaningful difference in the lives of those we serve. POSITION SUMMARY The Operations and Advisory Coordinator provides end-to-end operational execution for the Operations and Advisory Specialist, Stewardship Advisors, and the Chief Investment Officer's client accounts. This role is the firm's primary point of contact for custodial account servicing, executing trades, processing distributions, and completing account actions. The Coordinator is trusted to exercise independent judgment on routine account actions while confirming trade parameters and larger decisions with the advisor directing the work. KEY RESPONSIBILITIES Custodial Account Servicing and Third-Party Coordination. Act as the primary liaison to Schwab operations and alternative-investment desks, resolving paperwork exceptions, held or pending transfers, and account-title issues, and escalating custodian or rep errors. Trade Execution. Execute buy and sell orders across equities, ETFs, and fixed income per advisor instruction, perform proportional liquidations, purchase and track Treasury bills and notes, and journal cash and shares between linked accounts. Client Distributions, RMDs, and QCDs. Process recurring and one-off client distributions, Required Minimum Distributions, and Qualified Charitable Distributions, applying correct tax withholding and coordinating charitable checks. Client Money-Movement Verification and Disbursement. Verify the authenticity of money-movement requests by calling the client directly before releasing funds. Client and Advisor Onboarding, Account Opening, and Asset Transfers. Open and title new custodial accounts, process re-registrations, set up ACH/wire linking, and coordinate Transfer of Assets / ACAT transfers. Beneficiary, Trust, and Signature Documentation. Process beneficiary and TOD designation updates, draft Letters of Instruction, coordinate post-death documentation, and manage DocuSign envelopes. Alternative Investment and Illiquid Asset Administration. Prepare, verify, and track Alternative Investment Custody Letters of Authorization and subscription agreements. Advisory Billing Support. Calculate, reconcile, and process quarterly advisory fees through custodial billing systems. Client Service and Cross-Functional Support. Serve as a direct point of contact for clients on account servicing questions and provide status updates to advisors and the CIO. Salesforce CRM Maintenance. Maintain accurate CRM records, documentation uploads, and task tracking. Compliance Recordkeeping and Regulatory Correspondence Support. Support ADV and regulatory correspondence and organize client documentation into structured recordkeeping folders. REQUIRED QUALIFICATIONS Associate or Bachelor's degree preferred (business, finance, or a related field a plus). One (1) to three (3) years of experience in operations or financial services support roles. Working familiarity with custodial account-servicing processes and paperwork (e.g., Charles Schwab). Experience with CRM systems; Salesforce strongly preferred. Strong attention to detail and ability to manage multiple concurrent tasks and deadlines. Proficiency with Microsoft Office, especially Excel. Clear written and verbal communication skills. PREFERRED QUALIFICATIONS Prior experience executing trades or processing distributions in a custodial or RIA environment. Prior exposure to DocuSign envelope preparation and signature-tracking workflows. Prior exposure to alternative investment or subscription-document paperwork. Progress toward, or interest in obtaining, a Series 65 license or equivalent. COMPENSATION & BENEFITS Compensation: $20.00 to $23.50 per hour, non-exempt, commensurate with experience and qualifications. As a non-exempt position, this role is eligible for overtime in accordance with applicable federal and state law, and for company profit sharing based on organizational performance. Benefits: Medical Insurance: Individual Coverage Health Reimbursement Arrangement (ICHRA) — employer-funded reimbursement for individual health insurance premiums and qualifying medical expenses. Dental and Vision Insurance: Voluntary coverage with national provider networks. Life and Disability Insurance: Employer-provided life insurance, short-term disability (STD), and long-term disability (LTD) coverage. Monthly Benefit Allowance: A set monthly allowance applicable toward employer-sponsored benefits or, subject to plan terms, taken as taxable income for private-market coverage. Retirement Plan: 401(k) with employer contributions and a matching schedule that increases with tenure. Paid Time Off: Flexible PTO covering vacation, sick, and personal time, plus paid holidays. Profit Sharing: Eligibility for company profit sharing based on organizational performance. Professional Development: Reimbursement available for approved certifications, licenses, and credentials. APPLICATION PROCESS Qualified candidates are invited to apply through the firm's careers portal at hisenvoysgroup.bamboohr.com/careers. Applications will be reviewed on a rolling basis until the position is filled. EQUAL OPPORTUNITY EMPLOYER HIS Envoys Group, LLC is an Equal Opportunity Employer. The firm welcomes qualified candidates from all backgrounds and complies with all applicable federal, state, and local anti-discrimination laws. The firm does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by applicable law. The firm provides reasonable accommodations for religious beliefs, disability, pregnancy, and other protected characteristics in accordance with applicable law. Candidates who require an accommodation during the application or interview process should contact the firm's Director of Administration & HR. PAY TRANSPARENCY DISCLOSURE This posting is provided in accordance with applicable state pay transparency laws, including the Colorado Equal Pay for Equal Work Act and the Illinois Equal Pay Act. The range reflects the firm's good-faith estimate of expected pay; actual compensation depends on the selected candidate's experience, qualifications, and other lawful factors.