Operations Associate

The Role Outcapped GmbH is hiring a detail-oriented Operations Associate to support mission-driven startups across AI safety, global development, and adjacent fields. This is a hands-on, execution-focused role. You will support day-to-day operations, maintain systems, and ensure workflows run smoothly across tools and processes. You will work closely with more senior operators and gain exposure to how strong operational systems are built. If you enjoy keeping things organized, accurate, and running efficiently, this role is for you. We will be hiring a total of 3 candidates for this role over the next 3 months and will process applications on a rolling basis. About Outcapped Mission We build and run the systems that let high-impact startups move at full speed, combining automations with personal, operationally excellent support to save founders time and amplify their positive impact. Vision By 2030, 10,000 impact-driven startups, 100 powered by our dedicated operators and 9,900 running on our automation platform, operate friction-free, accelerating breakthroughs that safeguard and advance humanity. What We Do Outcapped is an operations agency that frees mission-driven founders from back-office work. We are also building a platform with a library of 150+ vetted SOPs and an AI-powered workflow builder to standardize and automate finance, HR, legal, and IT tasks. Key Responsibilities Systems upkeep: Maintain data hygiene across tools such as Notion, Airtable, and Google Workspace. Support permissions reviews and basic system audits. Test workflows and flag issues before rollout. Tool support: Assist with researching and implementing new tools. Help configure and QA simple workflows and integrations. Documentation: Maintain SOPs, guides, and internal documentation. Ensure documentation is clear, current, and usable. Light bookkeeping : Track expenses, process invoices, and support reconciliations. Compliance support: Help gather and organize information for filings and vendor coordination. Web and content upkeep: Update website pages, upload blog posts, and QA links and forms. Day-to-day support: Handle ad hoc admin and QA tasks. Spot inconsistencies and flag issues early. About You Must-haves 1–3 years of experience in operations, admin, or similar roles Experience supporting at least 1–2 operational areas such as tooling, finance, documentation, or admin Strong attention to detail and organizational skills Clear written and verbal English communication Comfort with tools like Notion, Google Workspace, Slack, or ability to learn quickly Reliable and proactive in completing assigned work Nice-to-haves Exposure to startups or fast-paced environments Familiarity with no-code tools such as Airtable, Zapier, or Make Interest in AI tools or automation How We Work Operational Excellence – We Aim at 120% We hold ourselves to high standards and look for ways to improve processes. We focus on building reliable, repeatable systems. Communication and Commitment – Say What You Do, Do What You Say We communicate clearly and consistently. We follow through on commitments and ask for help when needed. Owner-Thinking – We Are All Co-Owners We take responsibility for our work and proactively identify ways to improve both internal systems and client operations. Compensation Structure We set compensation case-by-case based on role scope, experience, availability, and location. €25–35 per hour, full-time equivalent €40–80k per year. This range is a guidance, not a fixed bracket Time Commitment and Benefits Time commitment: This is a full-time role. Contract setup: We are open to employment through an EOR, direct employment (Germany only), or a contractor relationship. Benefits that fit: Full-time team members receive a customized benefits bundle. Contractors set their own mix and rates are adjusted accordingly. Remote-first: Work from anywhere with 3–4 hours overlap with CEST (9 AM to 6 PM) and 3–4 hours overlap with Pacific time three days per week. Application Process Application Review Submit your CV and answer a few questions. Initial Conversation A 20-minute call to discuss background and fit. Work Test A 90-minute practical assignment to assess how you think and execute. Final Interview Review your work test and discuss role fit, compensation, and timing. Work Trial A paid 2-month trial where you work on real tasks with the team. Offer and Onboarding If aligned, we extend a long-term offer and onboard you into a client-facing role.