Operations & Carrier Development Coordinator

Description

Company Overview

For more than 40 years, Beemac Trucking has delivered innovative, reliable transportation and logistics solutions across North America. As a nationally recognized Top 10 Flatbed and Specialized Carrier, we offer asset-based trucking, freight brokerage, specialized transportation, port, and warehousing services.

As a 100% employee-owned company experiencing rapid growth, Beemac Trucking offers employees the opportunity to help shape our future while sharing in our success. Our ownership culture empowers every team member to take a vested interest in delivering exceptional customer service and driving long-term growth.

Position Summary

We are an asset-based trucking company expanding our logistics brokerage division. This role will support daily brokerage operations, carrier development, and load execution to ensure high service standards for customers in steel, manufacturing, energy, and heavy industry sectors.

The ideal candidate is organized, detail-oriented, proactive, and thrives in a fast-paced environment. This position is critical to scaling the brokerage division while maintaining elite service performance.

Location and Work Arrangement

This position will begin remotely, with plans to transition to a hybrid schedule when the Chattanooga-area office opens.

Key Responsibilities

Load Execution & Operations Support

• Cover and dispatch brokerage freight (flatbed, step-deck, hotshot, sprinter van, and straight truck)
• Source and vet qualified carriers
• Negotiate rates with carriers while protecting margin
• Ensure proper documentation (rate confirmations, BOLs, PODs)
• Track shipments proactively and provide status updates
• Resolve service issues in real time

Carrier Development

• Build and maintain a core carrier network
• Onboard and qualify new carriers (insurance, safety scores, compliance)
• Develop long-term carrier relationships for repeat lanes
• Maintain carrier performance metrics

Administrative & Process Support

• Enter loads accurately into TMS
• Maintain organized digital documentation
• Support billing accuracy and POD collection
• Help implement scalable SOPs as division grows

Customer Support

• Provide professional communication with customers
• Assist with quoting spot freight
• Support RFP prep and rate analysis
• Help maintain service scorecards

Requirements

Qualifications

• 1–3 years in freight brokerage, dispatch, or carrier sales preferred
• Experience with flatbed or specialized freight is a plus
• Strong negotiation skills
• Excellent communication skills (phone + email)
• Highly organized and detail-oriented
• Comfortable working independently
• Proficient with TMS and Microsoft Excel

Key Traits for Success

• Calm under pressure
• Solutions-oriented
• High sense of urgency
• Relationship builder (not transactional)
• Margin-conscious

Performance Metrics

• Load coverage percentage
• On-time pickup/delivery
• Margin protection
• Customer service response times
• Documentation accuracy

Benefits of Joining Beemac Trucking

• Employee Stock Ownership Plan with annual allocations
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Disability and life insurance
• Paid time off
• Eight paid holidays
• Remote-to-hybrid work structure
• Opportunity to build and grow a book of business with an established national industry-leading carrier

Equal Employment Opportunity

Beemac Trucking is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, pregnancy, childbirth or related medical conditions, gender identity, gender expression, sexual orientation, marital status, citizenship status, military or veteran status, ancestry, or any other status protected by applicable federal, state, or local law.

This commitment applies to every aspect of employment, including recruitment, hiring, selection, training, promotion, transfer, compensation, benefits, discipline, termination, and all other terms and conditions of employment.