Operations Manager

Operations Manager The person who keeps the business running — building systems, managing teams, and making sure nothing falls through the cracks. Field Details Sector Business Operations — Remote Teams / Small Business / Service Companies Education University degree required Experience 2+ years in an operations or business management role AI Fluency Intermediate — uses operations-related AI tools daily Rate $10/hr - Max TBD Type Full-time · 40 hrs/week OR Part- Time - 20 hrs / week Hours Client's business hours — time zone overlap required Location Remote · Global What They Do Systems & Processes Build and maintain SOPs so the team knows how to do things the right way Spot what's not working and fix it — don't wait to be asked Make sure tools and platforms are being used correctly across the team Team & People Help with hiring, onboarding, and keeping the team on track Run team meetings and keep everyone aligned Support and guide team members when they need help Finance & Vendors Track invoices, billing, and vendor payments Manage relationships with vendors and service providers Keep contracts, licenses, and compliance documents up to date Reporting & Results Build dashboards and reports that show how the business is doing Share clear, simple updates with leadership on a regular basis Support planning sessions with data and operational context AI Tools in Daily Work Use AI to write SOPs, summarize meetings, draft reports, and handle research faster Tools expected: Claude, ChatGPT, Gemini — for writing, summarizing, and decision support Tools expected: Notion AI, ClickUp AI — for task management, documentation, and planning Tools expected: Zapier / Make — for automating repetitive operational tasks Tools expected: Google Sheets + AI plugins, Airtable — for dashboards and tracking Tools expected: Loom — for async team communication and process walkthroughs Tools expected: Slack + AI integrations — for team coordination and follow-up Requirements University degree (any field) 2+ years in an operations, business management, or similar role English B2+ — written and spoken Intermediate AI fluency — uses operations-related AI tools daily, not just occasionally Familiar with CRM and project management tools Organized, proactive, and comfortable making decisions independently Available during client business hours — time zone overlap required Preferred Experience supporting a founder or executive in a remote setting Experience managing vendors, contractors, or remote team members Familiarity with basic finance tracking — invoices, billing, expenses Background in fast-growing or remote-first companies Tools & Platforms Project management: Asana, ClickUp, Notion, Trello, or similar CRM: Go High Level, HubSpot, or similar Automation: Zapier, Make, or similar Communication: Slack, Zoom, Google Meet Productivity: Google Workspace or Microsoft Office AI tools: Claude, ChatGPT, Gemini, Notion AI, ClickUp AI Reporting: Google Sheets, Airtable, or similar Async video: Loom 90-Day Success Markers All key processes are documented in clear, easy-to-follow SOPs A KPI dashboard is live and updated without being asked At least one repetitive task has been automated Leadership is spending less time on day-to-day operational decisions Vendor and finance records are clean and current