Operations Manager

The Department of Obstetrics and Gynecology at the University of New Mexico is seeking an experienced Operations Manager to support the department’s administrative and clinical operations. This position plays a key role within the department serving as departmental human resources liaison, overseeing faculty services and administrative support, and supporting practice management processes and initiatives. The ideal candidate is a strong communicator and problem-solver who can balance competing priorities, build effective working relationships, and develop processes that promote accountability, efficiency, and excellent service.

Duties include:

• Lead departmental human resources operations, including staff recruitment and onboarding, performance management, timekeeping, HR transactions, and compliance with university policies and procedures.
• Oversee faculty services and administration, including faculty recruitment, onboarding, credentialing, licensing, annual reviews, and promotion and tenure.
• Supervise administrative support and IT functions, providing leadership to administrative staff and ensuring effective scheduling, meeting coordination, reception coverage, and day-to-day operational support.
• Support clinical practice management and assist the Sr. Med Practice Specialist in maintenance, tracking and management of departmental data tools and data sets, and assist in required follow-up on clinical documentation and related projects for optimal revenue capture.
• Promote employee engagement and workplace wellness by coordinating departmental events, supporting staff recognition and engagement initiatives, and fostering a positive, collaborative work environment.

Working hours are Monday-Friday 8:00am-5:00pm. Occasional early morning or evening hours may be required.

See the Position Description for additional information.

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• If located at the UNM Children's Campus, successful candidate must pass a comprehensive post-offer, pre-employment criminal and New Mexico Children, Youth and Families Department (CYFD) fingerprint background check, and a continued successful status will be verified by periodic future background checks.

High school diploma or GED; at least 2 years of experience managing at least one of the following functional areas: fiscal services, administration and/or human resources AND 3 years of additional experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Bachelor’s Degree
• Experience managing human resources functions, including recruitment, onboarding, performance management, and employee relations.
• Experience supervising staff and coordinating administrative operations in a complex organization.
• Experience in healthcare administration, medical practice operations, or an academic medical environment.
• Intermediate or advanced technical skills in Microsoft Excel, Power BI or similar programs and systems; experience in data management, organization and maintenance.
• Demonstrated ability to improve business processes, develop standard operating procedures, and promote operational efficiency.
• Strong communication, organizational, and problem-solving skills, including the ability to manage competing priorities and sensitive personnel matters.

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.