Operations Manager

Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time

ASAP

About the role We’re a growing e-commerce brand selling novelty toys and other products primarily through Amazon and TikTok Shop. We manufacture overseas and work with a freight forwarder and a third-party warehouse.

We’re hiring a remote Operations Manager to lead our supply chain, inventory planning, and day-to-day operations. This person will help shape our quarterly and annual plans and represent operations on the leadership team. We’re looking for someone ready to grow with the company.

What you’ll do:

Supply chain and logistics

• Manage relationships with overseas factories, including purchase orders, pricing, and quality control.
• Coordinate freight, shipments, and warehouse receiving.
• Keep products in stock across Amazon and other sales channels while avoiding excess inventory.

Planning and forecasting

• Forecast demand and plan purchase orders.
• Build annual sales and profit forecasts with leadership.
• Participate in quarterly and annual planning.

Reporting and operations

• Track key metrics, including sales, inventory, and shipments, and share weekly and monthly reports.
• Oversee the Florida warehouse remotely in coordination with the on-site team member.
• Support new product development as the role grows.

3+ years of operations or supply chain experience with an Amazon or e-commerce brand. Experience working with overseas manufacturers, freight forwarders, and third-party logistics (3PL) warehouses. Strong Amazon Seller Central and inventory forecasting skills. Experience managing people, vendors, or both. Fluent written and spoken English.

Experience with TikTok Shop, toys or consumer products, and tools such as HubSpot and QuickBooks.

Amazon Seller Central — required; strong experience managing e-commerce operations and inventory. Inventory forecasting tools or systems — required experience forecasting demand and planning purchase orders. Spreadsheets — for sales, inventory, shipment tracking, and reporting.