Operations Manager, Pricing Management

Hi! We're Mercuryo , and we're on a mission to redefine finance by blending the best of traditional banking with the power of decentralized finance (DeFi). We believe everyone deserves seamless access to Web3 and traditional financial services, so we're building the platform that makes it real: one that simplifies crypto and integrates it into the broader financial ecosystem. Since launching in 2018, we've grown into a recognized force in the industry, named one of Europe's Fastest-Growing Startups 2025 by Sifted and awarded Best Crypto On-Ramp & Payments Solution 2025 by Cryptonomist. We've partnered with leading brands including Visa, Mastercard, MetaMask, Trust Wallet, Ledger, and Jupiter, powering over 200 products and collaborating directly with major ecosystems like Solana, Consensys, and BNB Chain. Why Mercuryo? Industry Impact Join us at a pivotal moment where AI, blockchain, and payments are converging. You'll help shape how the next generation of financial infrastructure reaches millions of users. Innovative Environment Collaborate with more than 300 talented professionals from diverse backgrounds including banking, SaaS, and Web3, all united in delivering outstanding user experiences at the intersection of AI and decentralized finance. AI-First Culture We actively integrate AI across the company, from operations and analytics to marketing and product workflows. It helps teams move faster, improve productivity, and focus on high-impact work - while maintaining human oversight and accountability at every step. We see AI as a core part of how our teams innovate, collaborate, and scale. Growth and Learning Our expanding network of 200+ B2B partnerships, a user base of over 7 million, and our push into emerging categories like AI-powered products mean there's always room to grow your skills, tackle new challenges, and push boundaries. Flexible Culture We're remote-first, celebrating diversity across 30 countries. In 2026, Mercuryo was recognized as a Great Place to Work across five countries based entirely on anonymous employee feedback. The recognition reflects a culture of trust and collaboration. About the Role As an Operations Manager, Pricing Management at Mercuryo, you will oversee day-to-day pricing operations, ensuring accuracy of financial metrics and smooth system performance. You’ll analyze data, test new hypotheses, and optimize processes to improve efficiency and profitability across our products in the Web3 and payments ecosystem. Your Role: Ensure smooth operation of the related IT systems and automation. On a daily basis oversee product metrics and adjust admin settings accordingly. Assist the team and partners on handling special cases, take a lead in investigation of the root cause. Handle tech related issues on pricing management, including consulting of tech teams. Analyze and lead the improvements of the business processes related to pricing management. Assess the impact of pricing management on the revenue of a certain channel. Test and assess new hypotheses related to pricing management. Competitive analysis in the light of pricing. Monitor and keep the related financial metrics within the set targets and boundaries, including costs, margin, profit etc. Keeping the related product documentation and reporting full and up-to-date. Assist in preparing the organization’s disaster recovery and business continuity plans, policies, and procedures. Perform any other duties as required or assigned. What We’re Looking For : Bachelor’s degree or equivalent in Finance, Economics, Tech or related field. 3+ years’ experience working in Analytics, Operations management, Project management or related role in consulting / audit / fintech / product / science field. Knowledge of financial analysis, basic metrics. Experience working with database engines/dashboards, including basic SQL knowledge. Skilled in Microsoft Excel. Detail-oriented, with superior verbal and written communication skills. Strong analytical skills. Strong critical thinker with problem solving attitude. Excellent organizational skills with the ability to juggle multiple tasks at once. Proactive mindset. Confident spoken and written English and Russian. Experience working in a transactional business (such as payments processing) would be an advantage. What We Offer: Competitive market rate salary and performance-based incentives. 22 days annual leave with an additional 6 company days, plus bank holidays. Comprehensive health insurance plans. Extensive Benefits program. Flexible work schedule and remote work options. Professional development and training opportunities. Opportunity to shape the initiatives you’re working on. Diverse and friendly team. We are open-minded to new ideas. Join Us! If you're driven to be a part of the Web3 forefront and are keen to leave your mark on this rapidly evolving field, Mercuryo is an excellent choice. Discover our open positions and see how you can contribute to shaping the future! Mercuryo is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit, without regard to race, colour, religion, ethnicity, sexual orientation, nationality, marital status, gender, age, disability, veteran status, or any other characteristic protected by law. Mercuryo is also committed to providing reasonable accommodations during the application process for qualified individuals with disabilities. If you require assistance to complete your application, please contact our Talent Team.