Operations Manager with French (m/f)

For our Client, international company, we are looking for an experienced manager to lead multiple teams within a complex financial services operations environment, ensuring high-quality service delivery to clients and investors. The role combines people leadership, client relationship management, operational risk oversight and strong technical expertise.

Responsibilities:

• lead and develop multiple teams through Team Leaders, setting strategic direction, priorities and performance expectations while maintaining overall accountability for operational delivery,
• oversee day-to-day operations, ensuring high standards of service quality, efficiency, accuracy and timely delivery in line with business objectives and agreed service levels,
• build and maintain strong relationships with clients and key stakeholders, acting as a senior point of contact for complex matters and escalations,
• ensure effective operational risk management, governance and internal controls, proactively identifying potential issues and driving appropriate solutions,
• provide senior-level oversight and guidance on complex operational matters, supporting teams in decision-making and ensuring consistent and effective resolution,
• drive continuous improvement, operational efficiency and service transformation initiatives in collaboration with cross-functional stakeholders,
• support business development and organisational growth by ensuring operational capabilities, resources and processes are aligned with evolving business needs.

Requirements:

• 5+ years of managerial experience, preferably in a complex business or corporate environment,
• previous experience in the financial services industry or in a role involving finance, accounting, financial operations or related responsibilities,
• proven ability to lead, develop and motivate teams, including experience managing multiple teams or working through team leaders,
• good understanding of financial and business processes, with the ability to oversee operational activities and support effective decision-making,
• experience in stakeholder management and building effective relationships with internal and external partners,
• strong organisational, analytical and problem-solving skills, with the ability to manage priorities and handle challenging situations,
• demonstrated ability to lead change, improve processes and drive operational efficiency,
• fluent French and English, both written and spoken.

We offer:

• hybrid working model,
• competitive salary and benefits package,
• international and collaborative working environment,
• professional development and career growth opportunities.