Operations Program Manager – Global Technology

Operations Program Manager – Global Tech

We are partnering with a leading global technology organisation, known for its innovative digital platforms and services, to recruit an Operations Program Manager to join its international Regulatory Operations team.This is an exciting opportunity for someone with experience in Operations, Project Management, Workforce Planning or Resource Management to work within a fast-paced, international environment.

Offer

Location: Dublin 4 (Hybrid – 3 days onsite per week)

Contract: 11 months

Salary: €57,000–€60,000 per annum

Working Hours: Monday–Friday, 9am–6pm

Key Responsibilities

• Manage workforce capacity and resource planning across multiple international teams.
• Forecast future workloads and identify staffing requirements.
• Analyse operational data, identifying trends, workload fluctuations and potential issues.
• Work with international teams and external vendors to ensure resources are aligned with business demands.
• Monitor operational performance, productivity and backlogs.
• Develop reports and dashboards to support business decisions.
• Manage projects and drive improvements across operational processes.
• Collaborate with cross-functional teams, including Data Analytics, Workforce Planning and Vendor Management.
• Identify operational risks and proactively recommend solutions to improve efficiency and service delivery.

What We're Looking For

• Minimum 2 years' experience in Program Management, Project Management, Operations, Workforce Planning or Resource Planning.
• Strong analytical skills with the ability to interpret and analyse quantitative data.
• Experience in forecasting, capacity planning, workforce management or resource planning.
• Proven experience managing projects from initiation through to completion.
• Strong stakeholder management and communication skills.
• Ability to work across multiple teams, international locations and competing priorities.
• Strong organisational skills and a proactive approach to problem-solving.

For a confidential discussion, contact Emma O’Connell on +353 1 632 5032 or email your CV to emma.oconnell@recruiters.ie.

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