Operations & Project Manager

OPERATIONS & PROJECT MANAGER - URGENT HIRING

We are hiring for a US-based, approximately $50M CPG manufacturing and 3PL group serving supplement and wellness brands, with its own fulfillment warehouse in New York.

This is a fully remote, full-time role based in Colombia, working Eastern Time hours and reporting directly to the founder. Fluent written and spoken English is required. Preferred locations: Bogotá and Medellín. Start ASAP.

YOUR RESPONSIBILITIES

• Own the product lifecycle from idea and formulation through packaging, production, and fulfillment.

• Manage project timelines, deliverables, and accountability across clients, manufacturers, and suppliers.

• Centralize scattered client information into organized, accessible systems.

• Build and improve systems and automation using Monday.com, Slack, and AI tools.

• Manage client, manufacturer, and supplier relationships and keep all parties accountable.

• Handle new-client follow-ups and onboarding.

• Be a proactive thought partner to the founder, with a weekly founder check-in.

REQUIRED QUALIFICATIONS

• Proven project management and client or account management experience.

• Experience in CPG, manufacturing, supply chain, or 3PL/fulfillment.

• Knowledge of the product lifecycle.

• Fluent written and spoken English.

• Ability to work with Slack, Monday.com, Claude/AI, Muse, and Google Workspace.

• Full-time availability during Eastern Time hours.

NICE TO HAVE

• Experience in startups or running your own business.

• Sales pipeline, lead generation, or marketing experience.

WHAT WE OFFER

• Direct access to the founder and meaningful impact on the business.

• Opportunities to grow your role.

• Fully remote work and a close-knit culture.

• Competitive compensation based on experience.

SELECTION PROCESS

Initial interview → Director interview → Psychological assessments → Video for company → Final interview.

HOW TO APPLY

Apply through the StepUp Talent application form. Select Operations and Project Management on the form. Submit your CV in the StepUp format and a 1-1.5 minute introduction video.

Applications without a video will be disqualified.