Operations Reconciliation & Control Associate

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.


Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

The Asset Servicing Operations (ASO) and Custody Clearance & Settlement Operations (CCSO) organization is responsible for all operations and asset services supporting the following DTCC businesses: The Depository Trust Company (DTC), National Securities Clearing Corporation (NSCC), Fixed Income Clearing Corporation (FICC) – Government Securities Division (GSD) & Mortgage-Backed Securities Division (MBSD), Wealth Management Services (WMS), Insurance & Retirement Services (I&RS). The team's mission is to provide the Securities Industry with superior operations processing and client services support in an environment that minimizes risk and cost while maximizing efficiency. Operations Risk & Control (ORC) is responsible for maintaining the integrity of DTC's books and records through various monitoring, reconciliation and error resolution activities aimed at ensuring the daily balancing of client, inventory, and internal account positions for both cash and securities. Additionally, the ORC team monitors and processes agent related transactions and provides support to the Transfer Agent community.

Your Primary Responsibilities:

• Supervises day-to-day activities of a designated team. Ensures strict adherence to procedures and critical timeframes; Ability to manage competing priorities.
• Oversees the execution of cross training efforts and on-the-job training of staff. Engage staff to ensure performance both meet/exceed clients’ expectations and the departmental benchmarks.
• Identifies and mitigates risk by having knowledge of department controls with the ability to spot key opportunities and identify root cause issues.
• Maintains a steadfast focus on meeting the needs/requests of our internal and external clients, including responding to inquiries timely and accurately; resolving issues promptly. Resolves exceptions, assists with complex inquiries.
• Understands and apply principles, procedures, requirements, regulations, and policies related to specialized business functions. Writes, maintains procedures job aids, and identifies procedure gaps, updates procedures to fill gaps as directed.
• Demonstrates effective communication skills, active engagement in meetings, and displays curiosity to learn and grow; accepts feedback given and applies it to role. Presents information clearly while speaking in small to mid-sized groups.
• Assists in benchmark tracking, audit follow-up, compliance, and risk management activities.
• Actively contributes to projects and initiatives by collaborating effectively as a project team member.
• Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately

Qualifications:

• Minimum of 4 years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

• Fosters a culture where honesty and transparency are expected.
• Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date.
• Invests effort to individually coach others.
• Shares learning opportunities within the team when they arise; Identifies skill or experience gaps within the team.
• Collaborates well within and across teams.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Plea