Operations Research Analyst - Defense Health Agency (DHA)

KSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides business and management solutions through two core portfolios: (1) Warrior Readiness, and (2) Warrior Care. We are a rapidly growing government contractor that has built a reputation for focused customer service, on-time performance, and continuous improvement. To demonstrate this, KSA has been awarded the Inc. Best Workplaces, a prestigious list of businesses recognized for the value placed on company culture, standout worker benefits, and the prioritization of employee well-being, every year from 2019 to 2025. KSA also earned recognition on the Best for Vets List by Military Times from 2019 to 2025 and garnered the Department of Labor “Hire Vets” Platinum Medallion Award from 2021 to 2025.

Position Overview: This position supports the Defense Health Agency (DHA) Disability Evaluation System (DES) Program Support contract as an Operations Research Analyst. The Operations Research Analyst runs studies that improve the Department of Defense (DoD) Disability Evaluation System (DES) at the Defense Health Agency (DHA). The role supplies the quantitative analysis behind process improvement, costing, quality assurance, and compensation strategy decisions for the program office.

This Position is Contingent Upon Award

Benefits:

• Medical, Dental, Vision (82% of employee’s premium paid by company, 25% towards dependents)
• HSA / FSA Medical Plans
• PTO
• Flexible Work Environment and Encourage Work/Life Balance
• 401K with Company Match
• Observes all federal holidays
• Professional Development/Tuition Reimbursement Program
• Annual Career Development Process

Job Type: Full-time/Exempt

Location: Hybrid remote. Candidates must live within commuting distance of Defense Health Headquarters in Falls Church, Virginia. Day-to-day work is remote, and all Government meetings are virtual.

Schedule: Full-time. Available 8:00 AM to 5:00 PM Eastern Time, Monday through Friday, except Federal holidays.

Openings: 1

Anticipated Start Date: Late November 2026, contingent upon contract award.

Position Responsibilities:

• Conduct in-depth studies on business process improvement, costing, quality assurance, and compensation strategy.
• Design sampling plans and statistical tests for the Quality Assurance Program.
• Review reports from external bodies, such as Government Accountability Office (GAO) and the Walter Reed Army Institute of Research, and support their studies with data and analysis.
• Present findings with clear recommendations for leaders.

Position Requirements:

• Bachelor's degree in operations research, mathematics, statistics, industrial engineering, economics, or a related field required.
• 3 or more years of operations research or quantitative analysis experience.
• Skill in R, Python, or similar tools.
• Must be able to pass a Tier 1 background investigation and qualify for a Common Access Card (CAC).
• Within 30 days of start, complete DHA contractor annual training, DHA telework training and agreement, and privacy training for Personally Identifiable Information (PII) and Protected Health Information (PHI).
• Handles Controlled Unclassified Information (CUI) and PHI only on a Government-furnished laptop.

Preferred Skills/Experience:

• Master's degree.
• DoD or military health experience.
• Lean Six Sigma Green Belt.

United States of America: $76,000 USD to $90,200 USD

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

KSA Integration is an equal opportunity employer.