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Operations Specialist- Background Verification

SpringworksOperations & Admin
Hiring from
Probably Worldwide
Work type
Remote
Posted
Oct 1, 2026
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Job Description

This is a remote position.

About Us:


Springworks is on a mission to build tools and products that power the era of Remote/Hybrid work. Our products are trusted by over 350,000 remote/hybrid employees across 10,000+ organizations in 55+ countries—helping teams work smarter, faster, and more collaboratively.

Our product suite includes:


  • SpringVerify: A B2B background verification platform for seamless hiring.

  • EngageWith: A recognition platform that fosters vibrant workplace cultures.

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Job Summary:

We are looking for a detail-oriented and reliable Background Verification Specialist to join our Employment Verification team. This role involves conducting end-to-end employment background checks to validate candidate information, maintain quality standards, and ensure timely completion of verification tasks. The ideal candidate will be organized, proactive, and thrive in a fast-paced, remote-first environment.


Key Responsibilities:

  • Conduct employment verifications through various channels (calls, emails, third-party platforms, etc.).

  • Liaise with HR departments, reporting managers, or organizations to validate tenure, designation, compensation, and reason for exit.

  • Review and validate submitted documents such as offer letters, relieving letters, and payslips.

  • Update verification outcomes on internal systems/tools accurately and promptly.

  • Escalate discrepancies, red flags, or unresponsive verifications to senior team members or clients, as per SOPs.

  • Maintain a strong focus on TAT (Turnaround Time) and quality benchmarks.

  • Collaborate with peer teams (education, address, ID verification) for end-to-end case closures.

  • Support audit requirements and contribute to process improvement initiatives.

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Requirements


  • Bachelor's degree in any discipline.

  • 0–3 years of experience in background verification or operations (freshers with strong communication skills can apply).

  • Excellent verbal and written communication skills in English.

  • Strong attention to detail and ability to multitask.

  • Proficiency in MS Office/Google Suite and familiarity with CRM or ticketing tools are a plus.


Preferred Qualities:

  • Prior experience in background verification or recruitment operations.

  • Ability to work independently and in a team in a remote setup.

  • Familiarity with employment structures across sectors (IT, BPO, manufacturing, etc.) is an advantage.

  • Proficiency in using Google Docs, Sheets, and MS Office is a must.

Shift Structure:

  • 6-Day Workweek: This is a fast-paced work environment where you’ll work six days a week.

  • Weekends: As per the shift, you may be required to work on either Saturday or Sunday.

  • Willingness to work in rotational shifts (if required).


What We Offer:

  1. A fast-paced, performance-driven work culture.

  2. Exposure to large-scale, pan-India background verification operations.

  3. Flexible remote work opportunity.

  4. Opportunities for growth and learning.



Benefits

  • Work from anywhere effortlessly with our remote setup perk: Rs. 30,000 for furniture and headphones, plus an annual addition of Rs. 5,000.
  • We care about your well-being! Our health scheme covers not only your physical health but also your mental and social well-being. We've got you covered from head to toe!
  • Say hello to endless possibilities with our learning and growth opportunities. We're here to fuel your curiosity and help you reach new heights.
  • Take a breather and enjoy 30 annual paid leave days. It's time to relax, recharge, and make the most of your time off.
  • Let's celebrate! We love company outings and celebrations that bring the team together for unforgettable moments and good vibes.
  • We'll reimburse your workation trips, turning your travel dreams into reality.

Join our remote team and experience the freedom and flexibility of asynchronous communication. Apply now!

Learn more about Springworks!



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